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PEM Division Manager

University of California - San Francisco
will partner with TA to ensure salary is equitable
United States, California, San Francisco
550 16th Street (Show on map)
Jun 25, 2026

Job Function Summary:

Involves managing or performing the administrative services or managing the full general operations of an academic or non-academic organization(s). Administrative services include activities in finance and human resources and may also include IT, facilities, or student services. General management activities include long and short range strategic planning in determining the mission and directing all activities of multi-disciplinary departments through subordinate management staff.

Generic Scope

Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff. Establishes departmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and organizational goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls. Manages systems and procedures to protect departmental assets.

Custom Scope

The PEM Division Manager is responsible for managing the administrative operations, providing direct high-level executive, analytical, operations, and project management leadership to the Pediatric Emergency Medicine (PEM) Division. The incumbent in this position uses advanced management and leadership skills to resolve complex operational issues. This position achieves organizational objectives through the coordinated achievements of direct reports in managing the administrative operations of the PEM Division, the operations of which are significantly complex and/or broad in scope. This position reports to the Chief Administrative Officer and indirectly to the PEM Division Chief. The incumbent leads short- and long-range planning for administrative services operations, driving process improvements and operational efficiencies across the PEM Division. The incumbent leads and provides leadership on highly complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. The individual exercises strong judgment in selecting methods, techniques and evaluation criteria for obtaining results. The PEM Division Manager provides leadership and oversight for special projects and strategic initiatives that are sensitive, complex, and high priority in nature. Exercising a high degree of independence, judgment, and initiative, the incumbent directs the planning, execution, and implementation of projects with significant operational and organizational impact. The position manages highly confidential and critical matters on behalf of the Chief, DEM, and PEM leadership teams, serving as a trusted advisor on issues of strategic importance and ensuring the effective coordination, communication, and resolution of complex administrative and operational challenges.

This position requires a high degree of independent judgment, decision-making, initiative, and strategic thinking in managing complex administrative and operational functions. The incumbent is expected to effectively prioritize competing demands, allocate resources, and lead multiple initiatives simultaneously in a dynamic and fast-paced environment. Success in this role requires exceptional organizational, analytical, and interpersonal skills, as well as the ability to collaborate effectively with diverse stakeholders across all levels of the organization.

The incumbent exercises substantial autonomy in identifying emerging issues, assessing risks, anticipating operational and organizational needs, and implementing proactive solutions. Drawing upon advanced knowledge and expertise, the position develops strategies to address complex challenges, adapts priorities in response to changing circumstances, and ensures the successful execution of divisional goals and objectives. The role requires a high level of professionalism, discretion, diplomacy, and accountability in managing sensitive matters and representing the division in interactions with leadership, faculty, staff, and external partners.


% of time Essential Function (Yes/No) Key Responsibilities (To be completed by Supervisor)
Manages, plans and administers all administrative operations of a school, OR a medium to large academic department, OR several small departments within a college, or a medium to large non-academic department
Administrative services typically include all or most of the following functions: IT, facilities, student services, laboratories, contracts and grants, budgetary financial management, recharge administration and / or human resources
May coordinate / oversee activities for other UC locations or external universities
May oversee administrative functions for complex operations such as clinical laboratories or patient care facilities, typically to include significant budgetary accountability
Prepares short and long range planning for administrative services operations and improvements to processes
Establishes and recommends change to policies which affect the assigned unit(s)
Develops and monitors operational and budget processes, staff FTE, finance, human resources and space planning
Represents the department on business affairs to the institution community
Manages systems and procedures to protect departmental assets
Plans for physical plant rehabilitation and renovation
Oversees the preparation and management of grant and contract proposals involving a diverse and / or wide variety of funding sources and agencies
Develops and prepares budgets and financial reports for grants, general appropriations, endowments and other funds
Fund appropriations are typically moderate in complexity

Required Qualifications

  • Bachelor's degree in Business Administration or related area and five to seven years of relevant experience and / or equivalent experience / training.
  • Minimum 6 years of related experience
  • Minimum 5 year of experience as a lead/supervisor/manager
  • Broad knowledge of the organization's processes, protocols and procedures with a focus on budget, account and fund management and / or personnel management under labor contract(s) and personnel policy.
  • Broad knowledge of financial analysis and reporting techniques; human resources and risk management planning; and / or accounting and payroll.
  • Strong verbal and written communication skills; ability to influence / persuade all levels of staff.
  • Skills in organization and customer service to effectively manage multiple important priorities. Proven ability to organize department work functions in an efficient and effective manner.
  • Broad knowledge of common organization-specific and other computer application programs.
  • Skills to work collaboratively with other locations.
  • Proven skills to quickly evaluate complex issues and identify multiple options for resolution.
  • Demonstrated management and conflict resolution skills to effectively lead and motivate others.

Preferred Qualifications

  • Master's degree in a related area and / or equivalent experience / training.


Required Qualifications

  • Bachelor's degree in Business Administration or related area and five to seven years of relevant experience and / or equivalent experience / training.
  • Minimum 6 years of related experience
  • Minimum 5 year of experience as a lead/supervisor/manager
  • Broad knowledge of the organization's processes, protocols and procedures with a focus on budget, account and fund management and / or personnel management under labor contract(s) and personnel policy.
  • Broad knowledge of financial analysis and reporting techniques; human resources and risk management planning; and / or accounting and payroll.
  • Strong verbal and written communication skills; ability to influence / persuade all levels of staff.
  • Skills in organization and customer service to effectively manage multiple important priorities. Proven ability to organize department work functions in an efficient and effective manner.
  • Broad knowledge of common organization-specific and other computer application programs.
  • Skills to work collaboratively with other locations.
  • Proven skills to quickly evaluate complex issues and identify multiple options for resolution.
  • Demonstrated management and conflict resolution skills to effectively lead and motivate others.

Preferred Qualifications

  • Master's degree in a related area and / or equivalent experience / training.
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