New 
Administrative Specialist Sr. (Counseling and Behavioral Sciences)
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
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 United States, Arizona, Phoenix | |
 Jun 26, 2026 | |
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Administrative Specialist Sr. (Counseling and Behavioral Sciences) Job ID: 322870 Location: South Mountain Comm College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $19.26 - $25.04/hourly, DOE Grade 110 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement South Mountain Community College (SMCC) reflects the diversity of the surrounding community, a rich mix of rural, urban, and suburban neighborhoods. Many of our students arrive from Phoenix, Laveen, Tempe, Guadalupe, and the surrounding area to attend classes at the main campus or our offsite facility in Guadalupe; we also offer evening courses in Laveen at Betty Fairfax High School. Of the approximately 5,000 students enrolled at SMCC nearly 70 percent were first-generation college students and 48 percent intended to transfer to a university to further their education. And, with more than 80 percent of these students identifying as a minority, SMCC has been federally designated as a Minority Serving and Hispanic Serving Institution. Our small, personalized classes are offered days, evenings, and online, led by an engaged and accomplished faculty. Career and academic counseling are also available. SMCC is also a Strengths-Based Institution, helping you determine your strengths and then strategize with you to maximize those strengths in your academic and career choices. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary The Administrative Specialist Senior provides advanced administrative, office coordination, and program support for the Counseling and Behavioral Science (CBS) Division, with primary responsibility for supporting Counseling Services and ensuring efficient daily operations. This position manages front-office workflows, student-facing communication, appointment scheduling, records, correspondence, division documentation, purchasing, budget tracking, supply coordination, and office management. The position also provides administrative support for division-wide priorities, including faculty and adjunct support, meeting coordination, course and program support, and continuity of the First Year Experience course. This role is essential to maintaining an organized, responsive, and student-centered office environment that supports students, faculty, staff, and division leadership. Additional Information Administrative Office Coordination Ability to organize, coordinate, and complete advanced administrative office support tasks, including scheduling, records, correspondence, documentation, reports, calendars, and daily office operations. Student-Centered Customer Service Ability to provide professional, welcoming, responsive, and respectful service to students, employees, faculty, adjunct faculty, community members, and other visitors. Confidentiality and Professional Judgment Ability to handle sensitive student, employee, counseling, division, and operational information with discretion, accuracy, and appropriate confidentiality. Organization, Accuracy, and Attention to Detail Ability to maintain accurate records, track tasks and deadlines, follow procedures, organize information, and complete work with strong attention to detail. Technology and Systems Use Ability to use modern office technology, software applications, calendars, spreadsheets, databases, student information systems, financial systems, and communication tools to support efficient office operations. Communication and Interpersonal Skills Ability to communicate clearly and professionally in person, by phone, by email, and in written materials with students, faculty, staff, leadership, vendors, and external partners. Project, Program, and Course Support Ability to assist with division projects, meetings, events, trainings, course support, First Year Experience continuity, faculty support, adjunct communication, and program coordination. Prioritization and Problem Solving Ability to manage competing priorities, respond to urgent needs, resolve routine issues, refer complex concerns appropriately, and maintain workflow in a busy student-facing office. Equity, Inclusion, and Trauma-Informed Service Ability to support a welcoming, inclusive, culturally responsive, and trauma-informed office environment for students and employees from diverse backgrounds, identities, and experiences. Essential Functions 30% - Counseling Services Administrative and Front-Office Support Coordinates and performs daily administrative operations for Counseling Services, including front-desk coverage, student-facing communication, appointment scheduling, counselor calendar support, student intake processes, referrals to appropriate resources, and response to general inquiries. Supports a welcoming, professional, trauma-informed, and student-centered office environment for students, employees, and community members, including individuals who may be experiencing distress or urgent concerns. 20% - Division Administrative Coordination, Records, and Communication Prepares, maintains, organizes, and updates division records, reports, files, correspondence, forms, meeting materials, and internal communication. Coordinates division calendars, schedules meetings, prepares agendas and minutes, tracks follow-up items, maintains documentation systems, and ensures records are organized according to established standards, procedures, and confidentiality expectations. 15% - Budget, Purchasing, Supplies, and Office Management Monitors and tracks division budgets, expenses, purchases, requisitions, invoices, office supplies, equipment needs, and vendor communication. Coordinates purchasing processes, obtains quotes, reconciles documentation, maintains supply inventory, and supports the overall organization, continuity, and efficiency of the Counseling and Behavioral Science Division office. 15% - Instructional, Course, and Faculty Support Provides administrative support for Counseling and Behavioral Science instructional operations, including course schedule support, room reservations, textbook and material coordination, adjunct communication, faculty onboarding support, class-related documentation, and continuity of the First Year Experience course. Assists with communication and coordination related to faculty, adjunct faculty, students, and division instructional needs. 10% - Program, Project, Event, and Division Initiative Support Assists with planning, coordinating, documenting, and implementing division projects, student success initiatives, workshops, awareness events, trainings, meetings, and other Counseling and Behavioral Science activities. Tracks timelines, gathers information, supports project communication, and helps ensure division initiatives are completed effectively and on schedule. 5% - Student Worker Support and Office Workflow Coordination Assists with hiring, onboarding, training, scheduling, and coordinating the work of student workers or front-office support staff, as assigned. Provides guidance on office procedures, customer service expectations, confidentiality, communication practices, and daily workflow priorities. 5% - Other Duties as Assigned Performs other duties as assigned that support the mission, operations, and needs of the Counseling and Behavioral Science Division. Minimum Qualifications Associate's Degree from a regionally accredited institution and two (2) years of administrative office support or related experience providing a wide variety of secretarial, administrative office support, and/or administrative coordination activities. OR High School/GED from a regionally accredited institution and four (4) years of administrative office support or related experience providing a wide variety of secretarial, administrative office support, and/or administrative coordination activities. Desired Qualifications A. Three or more years of administrative office support or administrative coordination experience providing a wide variety of secretarial, administrative, office support, records management, scheduling, and/or program coordination activities. B. Two or more years of experience providing customer service or front-office support in a student services, counseling, behavioral health, education, healthcare, social services, or similarly high-contact environment. C. Experience using office technology and software applications to create, maintain, and organize documents, spreadsheets, reports, calendars, presentations, records, and communication materials, including tools such as Microsoft Office, Google Workspace, student information systems, financial systems, or similar platforms. D. Experience coordinating projects, programs, events, meetings, trainings, course support, or division/department initiatives, including tracking timelines, preparing materials, communicating with stakeholders, and following up on assigned tasks. E. Experience providing administrative support in an academic department, student services unit, counseling office, behavioral health setting, or related educational/community-based environment, including support for faculty, staff, students, scheduling, onboarding, records, or program continuity. F. One year of relevant full-time MCCCD experience within the past two years. Special Working Conditions ADA AND OTHER REQUIREMENTS Positions in this class typically require: fingering, talking, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working Conditions: Work is routinely performed in an indoor, office environment. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at adasupport@domail.maricopa.edu MCCCD is an Equal Opportunity Employer. Posting Close Date Apply on or before July 7, 2026 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.erp.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322870&PostingSeq=1 jeid-b8cdc7103a93de4bbddeafa7bbb825c7 | |