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Process Improvement Eng - PCC

Connection
medical insurance, paid time off, sick time, 401(k)
3336 Progress Way (Show on map)
Jul 01, 2026
Process Improvement Eng - PCC
You're a multitasker, capable of moving a mile a minute and keeping everyone else on track. There's an art and a science to a well-organized calendar-and nothing makes you happier than an empty inbox.

Wilmington, OH


CONNECTION

At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. Back in 1982, we started out with two employees and a phone line. Today, Connection is a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose. We’d love for you to join us and make your mark on the future of technology. 


https://www.connection.com/

keywords: position summary,position details,authorized to work in the u.s.,what we do,who we are,why you should join us,process improvement and operational optimization,project deployment and engineering support,communications,education,knowledge,experience,initiative,skills,additional information

Full Time

$76,500.00/Yr. - $97,920.00/Yr.

Overview:

Under the general direction of the Manager of Process Engineering, Organizational Excellence, the Process Engineer supports process improvement and implementation initiatives within the Distribution and Configuration Center. This role applies Continuous Improvement and Lean principles to identify and execute opportunities that enhance safety, quality, delivery, and cost performance. Responsibilities include reviewing, designing, and implementing production workflows and process layouts for the TIDC to improve productivity, optimize labor utilization, and reduce waste. The Process Engineer also serves as a liaison between the Solutions Engineering Group (SEG) and Lab Operations to ensure new or modified projects are properly established and supported by clear, accurate, and comprehensive work instructions for seamless deployment. In addition, this position monitors TIDC operations to identify opportunities for improved efficiency through enhanced production methods and process designs.

What We Do:

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are:

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us:

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.



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Responsibilities: Process Improvement and Operational Optimization


  • Identify, develop, and implement process improvements across TIDC departments using Continuous Improvement and Lean principles.
  • Support process and operational optimization initiatives that improve productivity, efficiency, labor utilization, and cost performance.
  • Support the development and review of product, process, and technical specifications across all TIDC verticals.



Project Deployment and Engineering Support



  • Partner with the Solutions Engineering Group (SEG) and Lab Operations to ensure new or modified projects are properly established and supported by clear, accurate, and comprehensive work instructions and processes.
  • Assist in the design, procurement, and implementation of custom packaging and palletization solutions using engineering tools and principles.
  • Manage assigned Engineering Project Requests in a timely manner and support successful completion.



Stakeholder Communication and Procurement Coordination



  • Coordinate communication among stakeholders, managers, suppliers, and team members regarding technical procurement needs.
  • Communicate material and equipment requirements to TIDC suppliers and internal partners.
  • Prepare and provide status updates, reports, and project communications as needed.


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Requirements:

  • Degree requirements: Degree in Mechanical or Industrial Engineering, or a combination of an education and experience in Process Engineering related role.
  • Advanced technical knowledge of light manufacturing or distribution processes.
  • Experience applying Lean Six Sigma principles, including Kaizen, Gemba, Standard Work, 5S, and Value Stream Mapping, to improve process efficiency.
  • Strong quantitative analysis and data-driven decision-making skills.
  • Proficiency in AutoCAD.
  • Engineering design and fabrication experience in a manufacturing and/or distribution facility.
  • Ability to support and drive continuous improvement initiatives across cross-functional teams.
  • Ability to use basic and advanced calculations to evaluate current and potential process productivity.
  • Strong Microsoft Office skills, including creating presentations, developing Word documents with advanced formatting, and building spreadsheets with macro functionality.
  • Ability to adapt and shift priorities in response to changing business needs.
  • Excellent verbal communication skills, including the ability to deliver professional presentations and demonstrations.
  • Creative problem-solving skills with the ability to develop practical solutions.
  • Strong interpersonal skills with the ability to collaborate effectively with all levels of the organization.
  • Strong organizational skills with the ability to document activities, anticipate issues, and monitor performance against priorities and deadlines.
  • Ability to quickly learn new processes, systems, or situations with minimal direction or training.



Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person."



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