Senior Director, GPO, Procure to Delivery (Remote)

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Requirements

Education & Certifications

- Bachelor's degree in Supply Chain, Business Administration, Operations, Industrial Engineering, Finance, or a related field required; MBA or Master's preferred.

- Professional certification strongly preferred (e.g., CPSM/CPM, CSCP, CPIM, or equivalent).

Experience

- 10+ years of progressive experience in procurement, supply chain, operations, or shared services, with at least 5 years in a global P2D/Procurement/Supply Chain process ownership or transformation leadership role.

- Minimum of 5 years of hands-on experience with major ERP systems (e.g., SAP, Oracle, or JDE), with a strong preference for JD Edwards, including configuration and/or functional ownership of procurement and supply chain capabilities such as Purchasing, Supplier/Item master data, Receiving, Inventory Management, and integrations to Accounts Payable (three-way match) and downstream fulfillment/delivery processes.

- Proven track record leading or heavily supporting at least one full-cycle ERP implementation (greenfield or global template rollout) in a multi-site, multi-business-unit environment.

- Demonstrated experience partnering with business stakeholders to gather, document, and validate detailed process and system requirements.

- Hands-on experience developing test scripts, leading user acceptance testing (UAT), managing defect resolution, and driving go/no-go decisions.

- Proven success delivering large-scale training programs and supporting organization-wide change adoption across procurement, supply chain, operations, and shared services during ERP transformations.

- Direct experience designing, implementing, and documenting internal controls and segregation-of-duties (SoD) across P2D processes (e.g., vendor setup, purchasing approvals, receiving, invoice match, inventory adjustments), ideally in an audit-focused or regulated environment.

- Experience working with global business services

- Track record of successfully harmonizing divergent site-level procurement, receiving, inventory, and delivery/fulfillment processes, master data, and customizations into a standardized global model.

Skills & Competencies

- Deep subject-matter expertise in P2D processes: supplier onboarding and management, purchasing execution, approval workflows, receiving and put-away, three-way match touchpoints, inventory accuracy and controls, returns, and delivery/fulfilment enablement.

- Strong understanding of operational and financial controls relevant to procurement and supply chain (e.g., purchasing authority, supplier master governance, three-way match, inventory controls, and segregation of duties), as well as working-capital drivers (inventory turns and payment terms).

- Excellent business analysis and requirements elicitation skills; ability to translate business needs into clear, testable system requirements and control points.

- Strong project management, testing, and change management expertise; familiarity with structured methodologies (e.g., ASAP, Agile, or hybrid).

- Exceptional facilitation, influencing, and stakeholder management skills to align diverse business units behind a single global design and control framework.

- Data analytics and visualization proficiency (Power BI, Tableau, or JDE reporting tools).

- Willingness to travel during implementation phases.

Core Responsibilities

Business Collaboration & Requirements Definition

- Partner directly with business unit procurement, supply chain, operations, finance (AP), and regional teams to collaboratively define future-state P2D processes, system requirements, and embedded controls.

- Facilitate workshops, conduct fit-gap analysis, and document detailed business, functional, and control requirements that feed into the global JDE blueprint.

- Ensure requirements reflect business needs while driving toward global standardization, control effectiveness, and compliance readiness.

Global Process & Blueprint Ownership

- Lead the definition and approval of the global P2D process blueprint, including supplier and item master governance, purchasing policies and approval workflows, receiving and inventory processes, exception management, and integrated controls and reporting.

- Ensure the P2D design integrates seamlessly with adjacent end-to-end processes while retaining global oversight of procurement execution, supplier performance, inventory accuracy, receiving discipline, and delivery reliability.

System Controls & Compliance Readiness

- Design, implement, and embed robust, system-enforced operational and financial controls within ERP across P2D to support a strong internal control environment (preventive, detective, and compensating controls).

- Lead the development of control narratives, risk-control matrices (RCMs), and segregation-of-duties (SoD) rules specific to P2D processes (e.g., vendor setup vs. payment, buyer vs. receiver, inventory adjustments vs. approvals), aligned to internal audit expectations and policy requirements.

- Drive the configuration of ERP workflows, approvals, access controls, tolerance rules, three-way match settings, inventory transaction controls, and audit trails to enable reliable, auditable procurement and delivery execution.

- Partner with internal audit, external auditors, and compliance teams to validate control design effectiveness and prepare for future public company audits and regulatory requirements.

JDE Configuration, Testing & UAT Leadership

- Collaborate with the System Integrator to translate business and control requirements into ERP configuration decisions (Purchasing, Supplier/Item master data, Receiving, Inventory Management, security/roles, and reporting).

- Develop, review, and maintain comprehensive test scripts and scenarios that validate both process/system functionality and control operating effectiveness.

- Plan and lead all phases of user acceptance testing (UAT) across business units, including control-specific test cases, defect management, re-testing, and final sign-off.

- Oversee data migration validation and cutover testing relevant to P2D and associated controls (e.g., suppliers, items, contracts/pricing, open POs, inventory balances, and in-flight receipts).

Training & Change Management

- Design and deliver organization-wide training programs (instructor-led, e-learning, train-the-trainer) covering the new global P2D processes, ERP functionality, and critical controls.

- Create high-quality global process documentation, control narratives, role-based work instructions, quick-reference guides, and job aids.

- Lead change management activities to drive adoption, address resistance, and ensure procurement, supply chain, operations, and shared services users understand and consistently execute the new processes and controls.

Process Governance, Performance & Reporting Leadership

- Establish and enforce global P2D policies, procedures, KPIs (PO cycle time, contract compliance, supplier on-time delivery, inventory accuracy, three-way match rates, exception aging, and on-time-in-full), and the global control framework.

- Partner with global and business-unit leaders (Procurement, Supply Chain, Operations, Finance/AP, and Quality/Compliance) to monitor performance, resolve cross-functional issues, and ensure consistent execution of P2D processes and controls.

- Drive automation and continuous improvement to reduce cycle times, improve compliance, strengthen inventory and receiving discipline, and enhance overall service, cost, and control reliability.

Continuous Improvement & Transformation Support

- Identify post-go-live optimization opportunities (automation, exception management, advanced analytics, control enhancements) across the P2D lifecycle.

- Monitor benchmarks, compliance expectations, and best practices to maintain a leading-edge global P2D process.

- Support adjacent end-to-end transformation initiatives that rely on a strong P2D foundation (e.g., Plan/Make, Order to Cash, and Record to Report integrations).

Join us and be part of building the bridge between life changing therapies and patients. Let's talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.