Job Summary

Provide visionary leadership for online and hybrid programs and course design, instructional innovation and technology, and media, positioning the College as a leader in digital learning. Oversee the management, quality assurance, and outcomes for online and hybrid courses and programs. Collaborate closely with internal and external stakeholders to ensure that the College provides online education programming and services that meet the needs of the institution and students. This position reports to the Vice President, Effectiveness, Integrity, and Accountability.

Essential Job Functions

• Provide strategic leadership for the development, implementation, and assessment of the Digital Learning Plan in alignment with the mission and strategic priorities of the College.
• Direct and advance all aspects of online program and course development, establishing a vision for innovative instructional design, emerging technologies, and scalable digital learning solutions that position the College as a leader in online education.
• Serve as the institutional authority on best practices and emerging trends in digital learning, guiding strategy in the design, development, and delivery of high-quality online, hybrid, and Hy Flex programming.
• Oversee the lifecycle management of online, hybrid, and Hy Flex courses and programs, ensuring systematic development, periodic review, and continuous alignment with academic and workforce needs.
• Partner with faculty and staff to assess current and emerging digital learning needs across credit and workforce programs.
• Implement and oversee robust quality assurance protocols for online, hybrid, and Hyflex course design and online instructor preparedness to ensure consistency and excellence across all digital courses. 
• Ensure institutional compliance with accreditation standards, federal and state regulations, and College policies governing online, hybrid, and Hy Flex instruction, mitigating risk and maintaining academic integrity.
• Develop and deliver professional development to foster faculty excellence in digital teaching; support best practices in instructional design, development, and delivery; and promote innovation in the use of learning technologies that enhance teaching and learning.
• Lead the collection, analysis, and interpretation of key performance indicators related to digital learning, leveraging data to inform strategic decision-making, resource allocation, and continuous improvement initiatives.
• Partner with Information Technology to evaluate and optimize learning technology with forward-looking infrastructure and ensure the effective delivery of online learning through the learning management system, related software, and equipment.
• Develop and coordinate resources related to technology tools and the learning management system for students in online, hybrid, and Hy Flex courses.
• Collaborate with Strategic Marketing and Brand Management to execute initiatives that promote and expand the Colleges digital learning portfolio. 
• Hire, supervise, and evaluate staff including Instructional Designer, Media Technician, Media Assistant/Virtual Reality Technician, and any additional part-time/hourly or student workers. 
• Direct the operations of the Virtual Reality Lab, including program development, resource acquisition, utilization analysis, and integration into academic and workforce programming.
• Develop, manage, and monitor the departmental budget, ensuring responsible stewardship of resources and alignment with institutional priorities.
• Serve in a leadership capacity on institutional committees, including co-chairing Digital Learning governance structures, to influence policy, strategy, and cross-college initiatives.
• Perform other duties as assigned.

Minimum Requirements to Perform Work

• Masters Degree 
• Three years of experience teaching online in a higher education setting 
• Two years of experience in online course and/or curriculum design
• Two years of experience administering a learning management system and/or instructional technology
• Demonstrated skills in online program and course development
• Demonstrated experience training faculty in online course development, instructional design, and/or instructional technology 
• Familiarity with online course quality assurance frameworks (e.g., Quality Matters) and the use of learning analytics for continuous improvement (preferred)
• Strong supervisory and leadership skills
• Excellent verbal and written communication skills

Supplemental Information

SALARY INFORMATION:
This full-time position will be placed on the College 12-month employee Exempt Staff salary scale at grade 109.  Actual salary placement based on qualifications and experience.  Position includes an excellent fringe benefits package

PHYSICAL DEMANDS:
This work is normally sedentary work which requires exerting up to 10 pounds of force occasionally and or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Additionally, the following physical abilities are required:

• Hear/talk/communicate Must be able to exchange information and communicate 
• Visual Acuity/ability to perceive or detect surroundings
• Mental acuity Able to focus, concentrate, understand, and convey subject matter
• Repetitive motion (i.e., keyboarding)
• Stand/sit/walk/able to move or traverse from one area to another

WORK ENVIRONMENT:

College campus, direct contact with students, staff, faculty and the general public in classrooms, common and shared areas, offices, and campus environments. Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as office, meeting, and training rooms. Use of safe workplace practices with office equipment; computers for data entry and word processing with some highly technical applications and new technology systems (using, acquiring, and maintaining); avoidance of trips and falls; observance of fire, workplace and building safety regulations and all College policies.  Observance of traffic laws when/if driving College vehicles.  Must be available to work occasional evenings and weekends. 

TO QUALIFY FOR EMPLOYMENT, SELECTED CANDIDATES MUST:

• successfully complete a criminal background check (for designated positions)
• be able to work on campus as of the first day of employment
• Residency restrictions apply. The College does not hire solely online instructors living outside of Maryland.   Carroll employees may live in other states, but they must physically work in Maryland the majority of the time.  For income tax obligations, employees must be a resident of DC, VA, WV, MD, or PA on the date employment commences. In addition, candidates must be willing to come to campus for identity verification within 3 business days of hire date.
• be currently authorized to work in the US, as the College does not offer Visa sponsorships  

Carroll Community College has the right to revise this position description at any time, and this position description does not represent in any way a contract of employment.

Carroll Community College is committed to fostering a welcoming environment for all.  We are proud to be an Equal Opportunity Employer.