Associate Internal Controls Analyst - Sr Internal Controls Analyst

This is a multi-level positing for Associate Internal Controls Analyst, Internal Controls Analyst, and Sr Internal Controls Analyst.

Preferred Qualifications:

Professional fluency (written and verbal) in both English and Spanish. Working knowledge or proficiency in Portuguese is a strong plus.

Associate Internal Controls Analyst

Provides support in the design, development, and implementation of enterprise-wide Control Self-Monitoring (CSM) systems and programs.

Essential Functions

• Supports the execution and development of Control Self-Monitoring (CSM) programs by applying foundational project management and risk analysis skills within a regulator-aware framework.
• Coordinates with business partners to gather and document CSM requirements, ensuring alignment with internal control standards and regulatory expectations.
• Assists in the implementation and maintenance of CSM system solutions, including basic administration, user support, and issue resolution to uphold control reliability.
• Contributes to decision-support analysis and helps develop performance metrics that demonstrate control effectiveness, risk mitigation, and business value.
• Participates in efforts to improve documentation and guidance materials for consistency, clarity and compliance across teams.
• Plays a key role in strengthening the internal control environment through hands-on support of CSM and control-related activities, with a focus on risk identification and regulatory adherence.
• Performs other duties as assigned.

Minimum Education

Bachelor's degree or equivalent in Business, Accounting, Information Technology, or a related field. Related experience may offset degree requirements and related education/degree may offset experience requirements.

Experience

No experience required.

Knowledge, Skills & Abilities

• Strong technical skills.
• Proficiency in CSM platforms/tools, business software, web technologies, and/or scripting language in a business environment.
• Good interpersonal and organizational skills.

Job Conditions

Potential for frequent domestic/international travel.

Internal Controls Analyst

Provides support in the design, development, and implementation of enterprise-wide Control Self-Monitoring (CSM) systems and programs.

Essential Functions

• Applies foundational project management and risk analysis skills to support and develop Control Self-Monitoring (CSM) programs under general supervision, with attention to regulatory compliance and control standards.
• Collaborates with business partners to understand operational needs, document CSM requirements, and promote best practices that enhance control effectiveness and support risk mitigation.
• Coordinates implementation activities for new CSM builds, contributing to planning, execution, and continuous improvement efforts that align with internal control and regulatory expectations.
• Provides support for CSM system solutions, including maintenance, troubleshooting, and user assistance to ensure system reliability and compliance readiness.
• Assists in decision-support analysis and contributes to the development of performance metrics and value assessments that reflect control strength and regulatory alignment.
• Enhances documentation and guidance materials to improve usability, consistency, and adherence to control and compliance standards across business areas.
• Contributes to audit remediation and control improvement activities, supporting enterprise efforts to maintain a strong and compliant control environment.
• Reinforces internal control practices through hands-on support and collaboration, with a growing awareness of regulatory frameworks and enterprise risk.
• Performs other duties as assigned.

Minimum Education

Bachelor's degree or equivalent in Business, Accounting, Information Technology, or a related field.

Related experience may offset degree requirements and related education/degree may offset experience requirements.

Minimum Experience

Minimum of two (2) years in financial systems analysis, public accounting, audit, engineering, operations, or information systems.

Knowledge, Skills and Abilities

Strong technical skills.

Proficiency in CSM platforms/tools, business software, web technologies, and/or scripting language in a business environment.

Good interpersonal and organizational skills.

Job Conditions

Domestic/international travel required.

Sr Internal Controls Analyst

Designs, develops, and implements enterprise-wide Control Self-Monitoring (CSM) systems and programs.

Essential Functions

• Supports the execution of Control Self-Monitoring (CSM) programs by applying foundational project coordination and risk management skills within a regulatory-aware framework.
• Assists business partners with CSM onboarding, readiness assessments, and implementation planning, ensuring alignment with internal control standards and compliance requirements.
• Contributes to cross-functional project efforts by tracking milestones, maintaining documentation, and monitoring progress against timelines and budgets, with attention to risk and regulatory impact.
• Provides day-to-day support for CSM system functionality, including troubleshooting, routine maintenance, and ensuring system reliability in support of control effectiveness.
• Prepares control performance and value reports using established metrics and templates, contributing to transparency and accountability in risk oversight.
• Maintains and updates guidance materials to ensure consistency, usability, and alignment with regulatory expectations across business areas.
• Participates in audit remediation and control improvement activities as directed, supporting enterprise compliance and risk mitigation efforts.
• Helps reinforce internal control practices through hands-on support and collaboration with stakeholders across the organization.
• Performs other duties as assigned.

Minimum Education

Bachelor's degree or equivalent in Business, Accounting, Information Technology, Internal Audit, or a related field, or equivalent experience.

Related experience may offset degree requirements and related education/degree may offset experience requirements.

Minimum Experience

Minimum of five (5) years in financial systems analysis, public accounting, audit, engineering, operations, or information systems.

Knowledge, Skills and Abilities

Strong project management capabilities.

Proficiency in CSM platforms/tools, business software, web technologies, and/or scripting languages in a business environment..

Excellent organizational, time management, and planning skills.

Extensive travel required.

Job Conditions

Domestic/international travel required.

Minimum Education

Bachelor's degree or equivalent in Business, Accounting, Information Technology, or a related field.

Related experience may offset degree requirements and related education/degree may offset experience requirements.

Minimum Experience

Minimum of two (2) years in financial systems analysis, public accounting, audit, engineering, operations, or information systems.

Knowledge, Skills and Abilities

Strong technical skills.
Proficiency in CSM platforms/tools, business software, web technologies, and/or scripting language in a business environment.
Good interpersonal and organizational skills.

Job Conditions

Domestic/international travel required.

Preferred Qualifications: Professional fluency (written and verbal) in both English and Spanish. Working knowledge or proficiency in Portuguese is a strong plus.

Pay Transparency:

Pay:

Additional Details:

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)