Director Solution Area Specialist Manager

Are you passionate about helping the world's leading Retail & Consumer Goods organizations accelerate AI transformation and achieve meaningful business outcomes? As the Director, Solution Area Specialist Manager, you will lead a team of highly skilled Solution Area Specialists responsible for driving Microsoft Cloud and AI growth across key Retail & Consumer Goods customers.

In this role, you will create and execute strategic go-to-market plans, build trusted executive relationships, and lead a high-performing team focused on delivering customer value through AI, Data, Security, Business Applications, and Azure solutions. You will partner closely with Customer Success, Solution Engineering, Partner, Marketing, and Engineering organizations to drive business growth and customer transformation.

This opportunity provides the ability to shape strategy, influence senior customer stakeholders, develop future leaders, and drive significant impact across one of Microsoft's most strategic industry segments. Responsibilities align with the Microsoft Solution Area Specialist Manager leadership framework.

• Recruit, coach, mentor, and develop a diverse team of Solution Area Specialists.
• Foster a culture of accountability, inclusion, collaboration, and continuous learning.
• Drive talent development through coaching, performance management, succession planning, and skill growth.
• Inspire teams to achieve ambitious business outcomes while living Microsoft's culture and values.

• Lead execution of solution area strategy across Retail & Consumer Goods accounts to accelerate Microsoft Cloud and AI adoption.
• Develop and execute go-to-market plans that drive revenue growth, customer acquisition, consumption, and solution deployment.
• Identify new growth opportunities and expand Microsoft's footprint across strategic customers.
• Position Microsoft as the trusted partner for AI-powered business transformation.

• Build and maintain trusted relationships with C-suite executives, line-of-business leaders, and technology decision makers.
• Lead executive briefings, strategic business discussions, and transformation workshops.
• Serve as a thought leader for AI, cloud innovation, and industry transformation within Retail & Consumer Goods.
• Represent Microsoft at customer events, industry forums, and executive engagements.

• Drive alignment and execution across Sales, Customer Success, Solution Engineering, Partner, Services, and Engineering organizations.
• Lead complex deal orchestration and strategic opportunity planning.
• Partner with engineering teams to share customer insights and influence future innovation.
• Ensure coordinated execution across all customer-facing teams to maximize business impact.

• Drive forecast accuracy, pipeline health, business planning, and execution rigor.
• Establish performance metrics and accountability models to ensure predictable results.
• Leverage data-driven insights to optimize business performance and customer outcomes.
• Ensure operational excellence across all aspects of the business.

Required Qualifications:

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process,read more about requesting accommodations.