Senior IT Technician

Loudoun County Government has been named one of Forbes' 2025 Best Large Employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that's The Loudoun Difference.

Welcome and thank you for your interest in employment with Loudoun County Government!

ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.

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Salary offers are based on information contained within the application and any attachments (resume, certifications, etc.). Please ensure your profile and resume are up to date with all experience, education and skills you wish to be considered.

Loudoun County Parks, Recreation & Community Services (PRCS) is dedicated to connecting all communities through exceptional people, parks, and programs. Our goal is to make Loudoun the community of choice through outstanding experiences while promoting diversity, equity, inclusion, and accessibility. We celebrate the strengths of individuals and collaborate to deliver programs and community services that provide social, personal, economic, and environmental benefits to last a lifetime. Come be a part of something that matters!

Loudoun County's Department of Parks, Recreation, and Community Services (PRCS) is seeking qualified candidates for the position of Senior IT Technician. Under the general direction of the Systems Administrator, the Senior IT Technician will serve as the lead support role for end users on automated systems, software, and hardware issues.

We are currently hiring for the following location(s):
* PRCS, 742 Miller Drive SE, Leesburg, VA

Responsibilities include, but are not limited to:
* Act as primary Security Officer for the department - assigning and removing access to the county network and applications such as Rectrac and Jot Forms.
* Install and configure peripheral devices such as printers, credit card readers, cash drawers, and barcode readers.
* Manage the ordering and inventory control of desktops, laptops, monitors, tablets, and cell phones for the department.
* Provide training for staff on applications and create new training as needed.
* Write and update user tip sheets and FAQs for county applications.
* Assist with the planning, installation, and upgrades of IT software and IT projects.
* May carry out additional critical job responsibilities that are specific to the role and departmental assignment.

Associate degree in Computer Science or related field; four (4) years of related technical experience preferably in a local government setting; or equivalent combination of education and experience.

Preferred Qualifications:
Experience with a Recreation Management Database, such as Rectrac or a similar database management system, is preferred.
SharePoint; Teams; and ServiceNow software experience.
Related certification such as Microsoft Certified Office Specialist, Microsoft Certified Desktop Administrator, Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or ITIL.

Employment is contingent upon successful completion of a criminal background check, credit check and DMV driving record check.

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Equal Employment Opportunity

Loudoun County Government prides itself on fostering a diverse and inclusive workplace that promotes employee wellness and work-life balance. As an equal opportunity employer, we consider all qualified applicants regardless of age, color, disability, gender identity, genetic information, national origin, political affiliation, race, religion, sex, sexual orientation or other non-merit factors.

Reasonable Accommodation

Applicants who wish to request a reasonable accommodation during the recruitment process should call Human Resources directly at

703-777-0213 or email Human Resources.