Call Center Representative

Now hiring for a Call Center Representative in Minneapolis, MN

Pay Rate: $17.00 - $18.00 per hour

Available Shifts: 8:00 AM-4:30 PM or 8:30 AM-5:00 PM | Training Schedule: 2 days, 9:00 AM-4:30 PM

Dress Code: Business casual (jeans permitted with a professional shirt; no shorts, sandals, or Crocs)

Customer Happiness Specialist (Yes, It's a Real Job!)

Looking for Call Center Representative jobs in Minneapolis where great communication makes a real difference? Are you a strong communicator who enjoys helping people and providing accurate information? Join our team as a Call Center Representative and use your customer service skills to assist callers, answer questions, and provide professional support in a structured, fast-paced environment. This opportunity is ideal for individuals who are detail-oriented, dependable, and comfortable following established processes.

• Previous customer service, call center, contact center, administrative, or related experience preferred.
• Strong verbal communication skills with the ability to clearly and professionally assist customers over the phone.
• Ability to follow detailed scripts, procedures, and compliance guidelines with accuracy.
• Excellent attention to detail with strong data entry and documentation skills.
• Comfortably handle confidential information while maintaining professionalism and discretion.
• Ability to navigate computer systems, enter information accurately, and learn new software platforms.
• Strong listening skills with the ability to understand customer questions and provide appropriate responses.
• Reliable and dependable with the ability to work scheduled shifts in a structured call center environment.
• Bilingual Spanish communication skills are preferred and are eligible for additional pay consideration.
• Ability to work independently while contributing to team performance goals.

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

"Enjoyed working here. Professional and great people to work with. Pay is decent and employment opportunities are a great fit. Most enjoyable is the flexibility." - Staffmark, Customer Service Representative.

Pick up the headset and your new paycheck. Apply now!

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.