Ambulatory Care Administration Supervisor 1

#CA-DK

The incumbent is responsible for sustaining an environment of intrinsic good will for the practice while providing optimum services to patients. This position serves as office supervisor and functions under the direction of the PM, to supervise a large group of employees and provide accountability as delegated for the day-to-day operations of Prenatal Diagnosis of Northern California, Sacramento and Stockton.

Apply By July 24, 2026 at 11:59 pm; Interviews maybe held at anytime

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Required to hold a valid California driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program
• Bachelor's degree in related area and/or equivalent combination of experience/training.
• Minimum three (3) years medical clinic related experience including PSR 3 and/or Supervisor or Lead experience.
• Knowledge of practices and protocols related to medical office procedures.
• Knowledge of all pertinent laws, regulations, and guidelines governing medical records, including HIPPA.
• Knowledge of health care insurance systems to properly obtain and track authorizations, appoint patients, make referrals for consults, coordinate hospital services complete and submit billing documentation and explain provisions and requirements to patients.
• Knowledge of ICD-9, ICD-10, CPT, HCPCS coding.
• Interpersonal skills to establish and maintain effective working relationships with all co-workers; to consistently interact with patients and other members of the public with patience, courtesy and professionalism, both in person and on the telephone and to effectively respond to individuals who may be angry or upset.
• Ability to project an attitude of professionalism and service orientation and be able to instill this attitude in staff.
• Ability to communicate effectively with all levels of staff, patients and providers. Skills to interview applicants utilizing effective screening techniques.
• Knowledge of standard hiring protocols.
• Ability to objectively and constructively evaluate employee performances relating to specific job description, standards of performance and goals.
• Ability to train, supervise, offer conflict resolution.
• Administer disciplinary action, initiate and follow through with corrective action up to and including dismissal.
• Ability to understand human motivation and needs and encourage employee development and initiative.

Preferred Qualifications

• Two (2) years experience in Maternal Fetal Medicine or Obstetrics.
• Two (2) years' experience in a leadership Supervisory or Leadership role.
• Proficient in Microsoft software: Excel, Word, Power Point, Outlook.

Key Responsibilities

• 35% - Staff Supervision
• 25% - Additional Job Functions
• 25% - Coordination of Daily Operations
• 15% - Computer System Operations

Department Overview

UC Davis Health offers a comprehensive range of multidisciplinary diagnosticand treatment services for known and potential higher-risk pregnancies. At Prenatal Diagnosis of Northern California (PNDx) we offer diagnostic prenatal ultrasounds, prenatal testing, (amniocenteses and chorionic villa sampling), and Maternal Fetal Medicine consults. We are a prenatal diagnostic center for the State of California and work closely with other specialties to ensure patients and their fetus receive comprehensive care. Additionally, PNDx is also home to a reproductive medical genetics clinic, where patient with complex genetic conditions can receive counseling and testing; the first of it's kind in UC Davis Health.

POSITION INFORMATION

• Salary or Pay Range: $ 2,666.66 - $ 4,758.62
• Salary Frequency: Biweekly
• Salary Grade: Grade 21
• UC Job Title: AMBUL CARE ADMSTN SUPV 1
• UC Job Code: 004172
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): 08 Hours
• Location: 139 Stockton Diagnosis-Main-JC (STODIAGMN) - STOCKTON, CA
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling over 50 lbs - Never 0 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• The duties or functions of this position include the handling of cash (or cash equivalents)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks