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Digital & Technology - Field Support Analyst

Spectraforce Technologies
United States, Texas, Houston
777 Walker Street (Show on map)
Jul 15, 2026
Job Title: Field Support Analyst

Duration: 4 months - possible extension/ Potential to Convert to FTE

Location: Houston, TX

Hours: Monday-Friday: 8am -5pm (EST)

Interview Process:

? 1st round technical interview - phone

? 2nd round culture interview with HM - teams

? 3rd round with office leadership - onsite

Job Description:

Resource's typical working day:


  • General desk top support
  • Hardware/software support
  • Desktop support helping a wide range of end users
  • Responding to tickets
  • Maintaining office technology
  • Front facing customer service
  • Level 1 & Level 2 software support enterprise level
  • Backend office MS Office Support
  • MS Intune
  • Active Directory
  • Remote management
  • Incident Request Management



? Must Have Skills:

? Good technical skills, Good customer service

Nice to have skills:

? Banking or law firm support work,

? Experience with Apple iOS

? Adobe Acrobat

Years of Experience: 5+ years

Education:

? Bachelor's degree preferred, if no degree, they will need 5 years extra experience

Software skills:

? MS Intune, Ticketing Systems, MS Office Suite
Applied = 0

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