Job Title: A/R Recovery Representative I
Location:
Rochester, NY
Employment: Contract (12 months)
Industry: Business Process Outsourcing
Compensation: $ 20.00-$25.00/Hour
Schedule: 40 hours /week
About the Opportunity:
- Responsible for accurate and timely resolution of past due invoices
- Provides quality customer service to internal/external customers, while mitigating risk to the company
Why You'll Love Working Here:
- Supportive, team-driven culture that values collaboration, transparency, and accountability
- Opportunity to grow your career with a global workforce solutions leader serving multiple industries
- People-first environment that encourages employees to bring their authentic selves to work
- Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates
Why This Opportunity is Exciting:
- This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.
About Acara Solutions
- Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.
Sound like a good fit?
APPLY TODAY
What You'll Do:
- Educates clients, partners, and product areas on the resolution process and addresses billing disputes
- Develops and maintains a basic knowledge of client products and services including, but not limited to, Payroll, Human Resource Services or Acquired portfolios.
- Manages current, past due, and returned receivable inquiries through inbound and outbound phone and email communication from clients and external partners.
- Mitigates risk and exposure to client by balancing service and collection effectiveness.
- Addresses disputes through available resources, using corresponding systems to resolve and collect revenue client receives from its products and services.
- Reviews daily payroll holds for timely client contact when past due balances are present.
- Maintains department policies/procedures to ensure daily compliance.
- Participates in ongoing training to enhance knowledge and skills.
What You'll Bring:
- High School Diploma or GED
- 4+year of experience in customer service, finance, accounting, or payroll needed.
What Sets You Apart:
- Strong organization and decision-making skills are needed.
- Microsoft Word, Excel, and Access knowledge
Additional Information:
- Upon offer of employment, the individual will be subject to a background check
After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences.
AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.
The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while
AI agent simply helps move you forward faster. The best part?
They are available 24/7, so you can connect whenever it's convenient for you.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
Apply
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Aleron
Jul 16, 2026