New 
Student Services Specialist
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
| |
 United States, Arizona, Chandler | |
 Jul 16, 2026 | |
|
Student Services Specialist Job ID: 322925 Location: Chandler-Gilbert Comm College Full/Part Time: Full Time Regular/Temporary: Regular Hourly Rate $19.23-$24.27/per hour Grade 109 Work Schedule Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary The Student Services Specialist position performs enrollment services functions, providing student support services for the college in the areas of admissions, records and registration, the Call Center, and the Coyote Welcome Desk. Working in a fast-paced, high-energy One Stop Enrollment Center, this position provides comprehensive admissions, records, registration, and payment-related services to new and continuing students with a high level of accuracy and exceptional customer service. Utilizes strong problem-solving and communication skills to assist students with a wide range of enrollment services questions. Embraces a service-first, solutions-focused, team-oriented environment, working with students, faculty, and staff from a variety of backgrounds to help students achieve their academic goals. The person hired for this role will serve students, staff, faculty, and community members from a variety of backgrounds in all areas of enrollment services. The Student Services Specialist Senior coordinates office workflow and provides training to other staff members. Core Responsibilities: Essential Functions 50% - Supports the Office of Admissions, Records and Registration with the day-to-day functions related but not limited to; general admissions, registration, transcript evaluation, data entry (transcripts, processing/retention), graduation, front-line or multi-phone service, and international student admission. Student, faculty, and staff support; enrollment verifications and other student related documents. 20% - Performs general office functions such as; answering phones, faxing, preparing correspondence, assisting at the Welcome Desk and other duties as assigned commensurate to grade level of position. 10% - Assists with Special Admissions population including high school partners. 10% - Assists with coordination of projects for special enrollment populations. 10% - Provides administrative support which may impact service to other areas of Student Affairs. Minimum Qualifications Associate's Degree from a regionally accredited institution, and one (1) year of full-time equivalent student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. OR High school diploma/GED, and two (2) year of full-time equivalent student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. Desired Qualifications A. One (1) year of experience working in an educational environment providing support services in higher education. B. One (1) year of experience working with students from a variety of backgrounds. C. One (1) year of customer service experience with a high degree of public contact, including in person, telephone, and e-mail. D. One (1) year of experience working in student services (i.e., advisement, counseling, admissions, procedures), including online Student Information Systems (e.g., PeopleSoft) and working with federal and state requirements (e.g., lawful presence/residency determination). E. One (1) year of experience working in a team environment. F. Spanish Speaker. G. One (1) year of full-time, relevant MCCCD experience within the previous two (2) years. Experience within other community college systems or higher education institutions is valued and may be considered in addition to MCCCD experience. External candidates are encouraged to apply. Special Working Conditions How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at adasupport@domail.maricopa.edu MCCCD is an Equal Opportunity Employer. Posting Close Date Apply on or before July 21st, 2026 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.erp.maricopa.edu/psc/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_SCHJOB_FL&Action=U322925&PostingSeq=1 jeid-a3d2584bc58c814ca7048bcfdc3da126 | |