Program Manager, Academic Planning and Assessment

• Provide administrative and budgetary oversight of all units under the Associate Provost. This includes maintaining office supplies and office machines, scheduling meetings, processing invoices, and reconciling office expenses and payroll budgets. Manage and oversee the hiring and payroll for student workers.

• Support the Office, especially the Associate Provost, in administering and advancing key ongoing office and university initiatives, including Annual Program Assessment and Academic Program Review. This includes developing strategies to organize submissions, track progress, and communicate the status of the initiatives.
• Support the Associate Provost in administering and advancing ad hoc initiatives such as accreditation, self-study, and strategic initiatives.

• Help develop effective communication strategies for the units under the Associate Provost, including the design and implementation of the office website, and written or ad hoc reports.

• Assist the Academic Editor with project management, timeline tracking and final completion of the Bulletin.
• Coordinate with campus stakeholders (such as deans and the registrar's office and department chairs) to ensure accurate and timely content submissions for academic programs and courses
• Assist with the review of course submissions and other submissions.
• Assist with the administration of assessment of student learning
• Works closely with program managers from other departments to ensure support for updating the Bulletin. This includes providing training, documentation, and user support to faculty and staff.
• Manage the publication platform (CourseLeaf) for the university Bulletin, ensuring daily operations run smoothly, content is accurate, and the system is fully operational.
• Facilitate cross-functional collaboration between the Registrar's Office, internal operations teams, and external partners to maintain data integrity within CourseLeaf and Banner and align organizational goals.

• Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

• Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines
• Strong analytical and problem-solving skills, with the ability to independently resolve issues and recommend process improvements
• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills, including the ability to translate technical information for non-technical audiences
• Experience collaborating with cross-functional stakeholders,
• Proficiency in developing documentation, training materials, and delivering user support
• High level of professionalism, discretion, and ability to handle sensitive information
• Experience with Microsoft Office package, including having a high level of proficiency using Excel
• Demonstrated ability to learn and successfully use new technology
• Knowledge of higher education

How is pay for new employees determined at GW?

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.