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Client Support, Return Mail Processor (Tier II)

Spectraforce Technologies
United States, New York, West Henrietta
Jul 17, 2026
Job Title: Client Support, Return Mail Processor (Tier II) Location: West Henrietta New York 14586 Duration: 2+ Months Schedule: Monday-Friday 8am-4:30pm Eastern JOB DESCRIPTION Individual will work mostly independently. Return mail is delivered daily and they will be responsible for logging it into the system and preparing new packages to be mailed out. May require calling Clients to validate business address. Uses prescribed guidelines to ensure good customer relations are maintained and are resolved in accordance with clinet policies and procedures. Assist with other data entry tasks as needed. Responsibilities: Delivers quality service to Clinet clients via phone, email, chat, and other avenues Develops and maintains a basic working knowledge of their tasks Uses systems and software packages, which may include HRIS, Salesforce, Flex, and ORS Performs data input, maintaining strong prioritization and organization Able to lift 10-20 pounds