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The Solution Consulting Director grows, develops, and leads a team of pre-sales industry and solution experts. Focuses on customer pain points and delivering differentiated, industry-specific outcomes. Responsible for day-to-day presales operations. Provides guidance on business goals and company policies. Sets objectives, measures the performance of team members, and continually provides feedback. Has budgetary and P&L responsibility. Interprets, executes, and recommends modifications to the organization's people, processes, and technology strategies. Actively participates on the Solution Consulting Leadership team.
A Typical Day in the Life Includes:
- Provide direction to Solution Consulting management team to ensure effective utilization of appropriate company resources to progress all issues impacting revenue, new business and customer satisfaction.
- Ensure the Solution Consulting team develops and maintains the necessary industry, product and customer knowledge to articulate the Infor value proposition and successfully communicate the competitive advantages, resources and processes to client and prospects.
- Support all direct reports in their customer/prospect presentations and demos.
- Responsibility for understanding our customer's strategic direction.
- Able to present prospects and client use cases, highlighting the business benefits and technical advantages of the Infor solution.
- Drive alignment of team members and execute talent management programs throughout the year.
- Responsible for the effectiveness of people processes, ensuring people initiatives are completed and monitored (Roles, Responsibilities & Expectations (RREs), compensation reviews, talent reviews etc.).
- Understand and execute the Principal Based Management journey for all employees by championing our guiding principles to transform our culture proactively tracking, monitoring, and managing all agreed KPIs.
- Own the implementation and execution of all operational plans that impact team.
Basic Qualifications:
- Experience building, managing and coaching pre-sales/solution consulting teams for business solutions (Enterprise Resource Planning - ERP)
- Experience building and communicating the competitive advantages, value, resources and processes to client and prospects.
- Experience working with sales teams and prospective clients to understand their business objectives and create appropriate solutions and value to meet their business needs.
- Experience developing value propositions based on ROI cost/benefit analysis.
- Experience with customer account strategies and tactical penetration plans.
- Experience documenting and establishing communication with customers/accounts.
Preferred Qualifications:
- Experience developing MEDDPICC Sales Strategies.
Location: US Remote (Atlanta, GA; Dallas, TX)
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Infor
Jul 19, 2026