Academic Scheduling Analyst

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

Essential Job Functions

Academic Scheduling Business Process Lead: (40%)
* Conducts system wide academic scheduling optimizations and final exam batch scheduling: gathers and analyzes user requirements; reviews user requests; provides recommendations with appropriate technical solutions to meet business requirements, conducts optimizations.
* Leads work-flow for schedule of classes production: maintains in-depth knowledge of all PeopleSoft Schedule of Classes and 25Live business processes and provides technical guidance to less experienced staff. Leads production calendar driven processes.
* Ensures documentation of related business processes and requirements.
* Communicates with users, departments, and campuses to keep them updated.
* Provides updates and performs presentations at user informational sessions and user group conferences.

Scheduling system support (Maintenance): (25%)
* Maintains 25Live database for data integrity.
* Data-security development, maintenance, and improvement for all user roles and profiles in 25Live
* Maintains security, customizations and documentation for users system-wide including, but not limited to: public facing scheduling calendars, roles, forms, pricing formulas, etc.
* Works with 25Live System Administrator, vendors, and users to develop and test 25Live upgrades and bundles: provides quality control through appropriate testing, creates test conditions, performs testing, reports defects, etc.
* Functions as application expert (second tier support) for help-line staff system-wide.
* Represents user perspective on design and interface changes to the system.
* Works closely with the Scheduling team to share understanding.
* Provides backup for the 25Live system administrator as needed.
* Works with management to communicate, share concerns, and software impacts.

Report development and maintenance: (25%)
* Organizes and maintains security for delivered and customized reports for end users.
* Uses established processes and procedures to extract data and prepare Space Utilization reports at the end of each semester for publication on OCM website.
* Prepares and runs ad hoc queries and reports as requested utilizing PeopleSoft Query, Data Warehouse, 25Live, etc.
* Evaluates the ongoing development of UM Analytics and any other innovative tools to assess their benefits to OCM with an eye for replacing current reporting methods
* Demonstrates good judgment, sound decision making, and professional expertise in support of OCM's reporting objectives.

Other duties: (10%)
* Gain and maintain knowledge of tools used to support enterprise systems (i.e., SQL, PeopleTools, workflow, and web tools).
* Collaborates with University community on scheduling and software needs, including study space application.
* Represents OCM on related committees and task forces.
* Works effectively with other ASR staff.
* Individual development planning.
* Other duties as assigned.

Preferred Qualifications (Core Competencies)
* At least three years experience with scheduling software systems.
* Previous experience working in a business or analyst capacity supporting education data and reporting utilizing one or many of the following tools: PeopleSoft Query Manager, UM Analytics, UM Reports / Reporting Center, Data Warehouse.
* Experience working with University data and tools.
* Significant experience with SQL and Crystal Reports.
* Experience/training in higher education, Enterprise Scheduling Systems, and PeopleSoft.
* Direct experience with academic scheduling and related business practices.
* Knowledge of principles and techniques of training.
* Ability to communicate technology concepts effectively with technically proficient and non-technically proficient individuals.
* Ability to sufficiently understand and analyze data to recognize data anomalies and problems and suggest corrective actions.

Required Qualifications
* BA/BS degree required, plus
o Two years of work experience in the areas of business or systems process analysis with a related degree, or Master's degree
* Demonstrated experience in business analysis best practices, project management, and system troubleshooting techniques.
* Excellent written and oral communication skills; strong customer service skills.
* Strong conceptual, analytical, and problem solving skills
* Demonstrated ability to meet deadlines, prioritize tasks, manage projects and work independently.

Pay Range: $74,861- $78,700; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the
time, the initial pay may not reach the maximum of the range. This approach ensures
that compensation reflects the value and unique contributions of each candidate while
maintaining equity within our organization. As part of our commitment to fair and
equitable compensation, please be aware that the salary offered to incoming candidates
will be based on their individual credentials and experience.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume or CV.

This position will remain open until filled.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.