Accountant - Accounts Payable

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

The Accountant, Accounts Payable is responsible for supporting the entire payables cycle, from invoice processing and payment runs to reconciling the accounts payable subledger with the general ledger and assisting with month-end accruals and journal entries. This role maintains vendor master data, handles annual 1099 compliance, and serves as the primary contact for vendor inquiries and payment discrepancies. It also produces routine and ad-hoc reports to support finance and operations, participates in audit activities by preparing schedules and documentation, and collaborates with various departments to streamline processes. This position will help to serve as the subject matter expert related to Workday for the Accounts Payable module, and will support several initiatives to enhance processing efficiency.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Process and code vendor invoices, expense reports, and corporate-card transactions from receipt through payment, ensuring accuracy, proper approvals, and timely disbursement.

• Maintain the accounts payable subledger and perform regular vendor statement reconciliations, research and resolve discrepancies, and support month-end close activities by preparing accruals and journal entries.

• Execute payment runs (ACH, check, wire), monitor cash-flow impacts, and collaborate with treasury or finance partners on payment scheduling and working-capital optimization.

• Administer 1099 compliance, including W-9 collection, annual filings, and audit preparation; maintain all accounts payable documentation in accordance with company retention policies.

• Serve as the primary point of contact for vendor inquiries providing status updates, negotiate solutions, and escalating complex issues to management as needeProduce routine and ad-hoc AP analyses (aging reports, discount capture, spend summaries) to support finance leadership and continuous process improvements.

• Coordinate incoming and outgoing mail related to payables, ensure accurate coding of postage, and manage electronic invoice archiving and retrieval.

• Contribute to system and workflow enhancements and process-improvements for the accounts payable team.

Additional Responsibilities

• Execute full-cycle accounts payable processing from invoice receipt and coding through approval and payment (ACH, check, online transfers) including specialized payments (utilities, insurance premiums, union dues, retirement contributions).

• Maintain and reconcile vendor master data and statements monthly; investigate and resolve discrepancies to ensure vendors are paid accurately and on time.

• Support internal teams by providing invoice documentation (e.g., VA Power to AR for billing, insurance and payroll checks to Benefits) and coordinating employee travel arrangements, corporate-card authorizations, and related expense reimbursements.

• Prepare and post month-end close activities for accounts payable including accruals, journal entries, and reconciliation of sub-ledger to the general ledger; assist with audit schedules and year-end 1099 compliance.

• Develop and update standard operating procedures and process documentation; cross-train and back-up accounts payable team members to maintain seamless coverage during absences.

• Exercise of discretion and independent judgment with respect to matters of significance including: (1) Presenting strategic recommendations to leadership, (2) Authorizing exceptions to standard processes, and (3) Implementing process improvements that affect operations.

Qualifications: Education, Experience and Certification(s)

• Bachelor's degree in Accounting, Finance, or a related field preferred.

• Minimum of 2 - 5 years of hands-on accounts payable or general accounting experience required.

• Proficiency with ERP or accounting systems (e.g., Workday, Oracle, SAP) and strong Microsoft Excel skills. Workday experience preferred.

• Solid understanding of month-end close processes, and accrual accounting.

• Experience processing high-volume invoices (over 3,000 monthly), performing vendor statement reconciliations, and managing payment runs (ACH, check, wire).

• Familiarity with 1099 reporting requirements, W-9 collection, and audit support.

• Exceptional attention to detail, with the ability to identify discrepancies and resolve issues promptly.

• Strong organizational and time-management skills, able to prioritize multiple tasks and meet tight deadlines.

• Excellent verbal and written communication skills, comfortable interacting with vendors and internal stakeholders.

• Demonstrated ability to work both independently and collaboratively in a team environment.

• Proven problem-solving mindset, with a continuous-improvement approach to processes and controls.

• Commitment to maintaining confidentiality and adhering to company policies and regulatory requirements.

Knowledge, Skills and Abilities

• A well organized and self-directed individual who is a team player.

• An intelligent and articulate individual who can relate to people at all levels of an organization.

• Strong math skills and a general knowledge of basic accounting principles.

• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

• Ability to operate a variety of automated and standard office equipment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

What We Offer - for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information