Barista

Loews Kansas City Hotel offers opportunities at an 800-room hotel connected to the Kansas City Convention Center. Team members support 60,000 square feet of event space, dining outlets, an indoor lap pool and a prime downtown location near Power & Light, T-Mobile Center and the Streetcar.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

A friendly, efficient, and service-focused Barista who can deliver high-quality food and beverage service while maintaining accurate cash handling and a clean, inviting environment. We're looking for someone who thrives in a fast-paced setting, provides warm and personalized guest service, and can multitask between beverage preparation, cashiering, and retail support.

Who You Are:

• Guest-Centric: You greet every guest with warmth, enthusiasm, and professionalism.

• Detail-Oriented: You follow recipes, cash-handling procedures, and presentation standards with accuracy.

• Energetic Multitasker: You manage beverage preparation, cashier duties, and service responsibilities smoothly.

• Team Player: You collaborate easily with coworkers and maintain a positive, supportive environment.

• Product Knowledgeable: You stay familiar with menu offerings, ingredients, and preparation methods.

• Dependable & Efficient: You work quickly, cleanly, and reliably during high-volume periods.

• Veterans and military spouses are encouraged to apply.

What You Will Do:

Service & Cashiering

• Greet guests in a warm, professional manner following Loews service standards.

• Accurately record guest orders and enter them into the POS system.

• Prepare and serve food and beverage items, following recipes, presentation standards, and timing guidelines.

• Present accurate guest checks, process payments, and handle cash, charge cards, and room charges.

• Complete end-of-shift revenue reports and cash deposits in accordance with hotel cashiering policies.

• Maintain accountability for assigned bank, cash deposits, and all cash-handling procedures.

• Ensure all service areas are fully stocked, organized, and properly maintained throughout the shift.

• Inspect service ware and equipment to ensure cleanliness and readiness for use.

• Suggestively sell menu items to enhance the guest experience.

• Monitor guest needs, respond promptly to requests, and ensure overall satisfaction.

• Clear soiled items from service areas and assist with running food or beverages as needed.

• Assist with preparation of food or beverage items as required.

• Maintain cleanliness and sanitation of all service, storage, and public areas.

• Assist with the presentation, stocking, and sale of retail products.

• Rotate perishable items according to food safety practices and maintain accuracy in retail inventory.

General Responsibilities

• Promote and maintain teamwork at all times.

• Notify leadership promptly of any issues, concerns, or unusual occurrences.

• Follow all Loews safety regulations, sanitation standards, and emergency procedures.

• Maintain grooming, uniform, and presentation standards.

• Keep equipment and work areas clean, organized, and in excellent condition.

• Recycle when possible and follow sustainability guidelines.

• Remain up to date with hotel information, promotions, and operational changes.

• Regular attendance in conformance with standards.

• May be required to work varying schedules to reflect business needs.

• Required to attend all mandatory training sessions and meetings.

• Perform other duties as assigned.

Your Qualifications Include:

• High school diploma or equivalent required.

• Excellent customer service and communication skills.

• Cash-handling experience preferred.

• Basic computer and POS proficiency.

• Ability to stand for extended periods and work in a high-volume environment.