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What to Expect
This role owns the day-to-day operations of an assigned office location, ensuring a safe, functional, and welcoming workplace for employees and visitors. The Workplace Coordinator serves as the primary onsite facilities representative, partnering closely with leadership, vendors, landlords, and cross-functional teams to deliver an exceptional employee experience.
What You'll Do
- Own daily operations of an assigned workplace location, ensuring the office is clean, organized, fully operational, and ready to support employees
- Serve as the first point of contact for Tier 1 facilities issues including basic troubleshooting, coordinating repairs, and escalating complex issues as needed
- Manage relationships with building management, service providers, and vendors to ensure timely completion of maintenance, repairs, and workplace services
- Coordinate office services including mail, shipping, supplies, pantry management, furniture requests, and general workplace support
- Conduct regular workplace inspections to proactively identify and resolve issues before they impact employees
- Partner with Facilities, IT, Security, & HR teams to support workplace projects and operational initiatives
- Support office events, employee engagement initiatives, and workplace programs, requires monthly visits to sites in Tucson
What You'll Bring
- 3+ years of experience in workplace operations, office management, facilities coordination, or a related field
- Experience supporting Tier 1 facilities operations including coordinating repairs and responding to workplace issues
- Experience managing vendors, service providers, work orders, and service level expectations
- Strong organizational and time management abilities with the ability to prioritize multiple tasks in a fast-paced environment
- Proficiency with Microsoft Office Suite and workplace management systems such as ServiceNow, Envoy, or FM:Systems
- Strong customer service mindset with outstanding written and verbal communication skills
- Ability to lift up to 25 lbs. and move throughout the office as needed
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