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Category Manager, Healthcare Operations

HMSA
United States, Hawaii, Honolulu
818 Ke’eaumoku Street (Show on map)
Jul 25, 2026

  1. Category Strategy and Planning


    • Partner with the Chief Procurement Officer (CPO) and operations leadership to develop multi-year category strategies for Healthcare operations vendors.
    • Lead execution of operations vendor strategy, ensuring alignment with enterprise architecture, digital transformation, and cybersecurity priorities.
    • Coordinate with operations leadership on vendor demand planning, technology roadmaps, product lifecycles, and modernization efforts.
    • Conduct market research and stay up to date with current trends across operational vendors and products.
    • Identify cost optimization, rationalization, standardization, and risk mitigation opportunities.


  2. Strategic Sourcing and Contracting


    • Lead sourcing, competitive events (RFx), and negotiation of complex healthcare operations contracts ($1M-$5M+) including requirements definition, supplier evaluation, and award recommendations.
    • Structure and negotiate commercial terms (PMPY, tiered pricing, FTE-based, shared savings, performance-based models).
    • Ensure strong contractual language including SLAs, KPIs, auditing, data privacy, regulatory compliance, etc.
    • Drive renewals, amendments, and re-negotiations to optimize total cost of ownership.


  3. Vendor Governance and Performance Oversight


    • Provide vendor oversight for Health Operations suppliers, owning commercial performance of vendors, including cost, value realization, and contract adherence.
    • Partner with business owners and/or vendor managers to ensure alignment between financial outcomes and operational performance.
    • Partner with Vendor Managers and Health Operations owners to ensure governance, QBRs, continuous improvement, and issue resolution.
    • Support privacy, cybersecurity, thirdparty risk, and regulatory compliance assessments.
    • Identify opportunities for cost recovery, demand management, and contract re-baselining.


  4. Financial and Value Management


    • Analyze health operations vendor spend and utilization trends to identify savings opportunities; deliver and track quantifiable cost savings, cost avoidance, and value creation across health operations spend.
    • Validate pricing structures and ensure invoice accuracy and budget impacts.
    • Develop business cases for contract decisions, sourcing decisions, vendor consolidations, and vendor transitions.
    • Support medical cost containment initiatives, budget cycles, forecasting, and health operations investment planning.


  5. Stakeholder and Cross-Departmental Collaboration


    • Serve as strategic advisor to healthcare operations leadership.
    • Partner with Legal, Compliance, Finance, IT, and Risk Management throughout sourcing lifecycle.
    • Educate business stakeholders on procurement governance, contract requirements, vendor best practices, and policy.
    • Influence stakeholders toward enterprise-aligned vendor decisions.


  6. Performs all other miscellaneous responsibilities and duties as assigned or directed.



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