Solutions & Services Representative (SSR) - Channel

Lenovo is seeking an experienced Solutions & Services Representative (SSR) to support our channel organization. In this partner-facing sales role, you will own and cultivate strategic relationships with channel partners throughout the entire sales lifecycle. You will serve as the primary Solutions & Services advocate, orchestrating internal resources and delivering an exceptional partner experience while driving profitable growth.

The ideal candidate is a consultative sales professional with a proven ability to identify opportunities, develop solution-based strategies, and close new business. You will collaborate closely with Hardware, Services, Software, Security, and third-party solution teams to deliver comprehensive technology solutions that meet customer business and IT objectives.

Key Responsibilities

Sales Leadership

• Own the Solutions & Services sales engagement throughout the entire partner sales cycle.
• Collaborate cross-functionally with Sales, Finance, Service Delivery, Customers, and Business Partners to deliver integrated solutions.
• Develop and execute strategic account and opportunity plans that drive revenue growth and exceed sales objectives.
• Build and maintain an accurate sales pipeline, forecast opportunities, and consistently achieve key performance metrics.
• Identify, qualify, and pursue new business opportunities while expanding existing partner relationships.
• Lead complex sales engagements involving multi-year services, Advanced Services, and recurring revenue opportunities.

Solution & Portfolio Expertise

• Demonstrate deep knowledge of LENOVO's end-to-end technology portfolio, including:
  • Lenovo Services (Professional and Managed)
  • Hardware
  • Software
  • Security Solutions
• Understand customer and/or channel partner business and IT challenges and position the most effective technology solutions.
• Present and articulate complex technology offerings, including:
  • Device as a Service (DaaS)
  • Infrastructure as a Service (IaaS)
  • Digital Workplace Solutions
  • Managed Services
• Serve as a trusted advisor to partners by providing strategic guidance and industry insights.

Minimum Qualifications

• Bachelor's degree or equivalent professional experience.
• Experience working with and/or in support of channel business partners.
• 3+ years of successful experience selling technology solutions and services.
• Experience selling multi-year managed services and IT solutions.
• Strong understanding of Digital Workplace Solutions and Device as a Service (DaaS).
• Proven success in consultative, partner-facing sales environments.

Preferred Qualifications

• Experience selling technology services, cloud, infrastructure, or managed solutions.
• Experience developing and expanding Master Service Agreements (MSAs) and Statements of Work (SOWs).
• Demonstrated success penetrating enterprise accounts and driving new business growth.
• Strong executive presence with exceptional communication, presentation, and negotiation skills.
• Ability to build trusted relationships with partners, customers, and internal stakeholders.
• Self-motivated, results-driven, and capable of managing multiple opportunities independently.
• Proactive approach to identifying and pursuing new business opportunities.
• Ability to thrive in a fast-paced, highly collaborative, and competitive sales environment.
• Willingness to travel as business needs require.