Alarm Monitor

First Coast Security Solutions provides security services nationwide. The Alarm Monitor is responsible for monitoring security systems including alarms and CCTV systems in support of a Department of Defense (DoD) MARSOC Federal Services contract at Camp Lejeune, North Carolina. This position requires an active Secret clearance.

Responsibilities

• Monitor CCTV systems and security alarms for sensitive or restricted areas.
• Identify and report unauthorized or suspicious activity.
• Operate and monitor alarm panels, intrusion detection systems, video motion detection systems, and other electronic security systems.
• Investigate alarm activations and determine whether alarms are legitimate or system malfunctions.
• Maintain logs and documentation related to alarms, incidents, and system activity.
• Ensure communication and alarm systems are functioning properly and report system issues for corrective action.
• Coordinate with security personnel, supervisors, and government representatives regarding security incidents.
• Maintain required records in accordance with standard operating procedures.
• Perform other related duties as assigned.

Working Conditions

• Work performed in a secure monitoring center or security operations environment.
• Position requires extended periods of sitting while monitoring multiple screens.
• May require rotating shifts including nights, weekends, and holidays.
• May sit for extended period
• May monitor multiple screens for an extended period of time.

Qualifications

• Must have an active Secret security clearance.
• Must have high school diploma or GED.
• Ability to monitor and interpret security systems and alarms.
• Strong attention to detail and ability to respond quickly to security events.
• Ability to communicate effectively with supervisors, emergency services, and security personnel.