New

Senior Department Assistant - Health & Counseling Services

Nazareth University

$19.50 - $20.50 / hr

United States, New York, Rochester

4245 East Avenue (Show on map)

Jul 31, 2026

Position Details

Position Information

Position Title	Senior Department Assistant - Health & Counseling Services
Position Type	Staff
Requisition Number	ST165
Department	Health & Counseling Services
Title of Supervisor	Interim Director of Health and Counseling Services
Full-time/ Part-time	Full-time
Work Hours per Week	35
Weeks Per Year	44
Months Per Year:	10
Work Days	Monday - Friday
Work Hours	8:30 am - 4:30 pm
End Date (required for Temporary, Per Diem, Independent Contractor/Agency):
Salary Range	$19.50 - $20.50 per hour
Hours and Months	35 hours per week 10 months per year
Exemption Status	Non-Exempt

Staff Job Description

Job Description Summary	Health & Counseling Services seeks to hire a Senior Department Assistant, someone with exceptional organizational and customer service skills to be the front-facing representative of our busy medical office. This individual will answer phone calls, deal with students, faculty, and staff who walk into the office with questions, schedule medical appointments, and handle administrative tasks of the office, and supervise our wonderful team of student workers. Medical office experience preferred but not required. Confidentiality and considerable tact and discretion are expected. *This is a staff bargaining unit position.
Essential Functions	Maintain, schedule and coordinate appointments on electronic practice management system. Greet visitors. Answer phone, triage calls and take messages.; sort and distribute mail. Administer the New York State immunization compliance process, including reviewing records, following up with noncompliant students, maintaining accurate documentation, and supporting submission of required annual New York State compliance reporting. Communicate with various on and off-campus constituencies to assure student compliance with state, NCAA and other regulations. Provide administrative support to the Health & Counseling Center director and staff. Keep track of inventories and orders all departmental supplies from vendors. Train, assign, supervise student workers. Maintain confidentiality and handle student health, counseling, immunization, and institutional records in accordance with applicable university policies, FERPA, HIPAA where applicable, and other privacy requirements.
Required Education, Experience, Technology Applications and Skills	Ability to provide professional, responsive, and service-oriented support in a busy front-office environment. Exceptional organizational skills and be able to attend to and prioritize projects. Ability to successfully manage interpersonal working relationships. As appropriate, collaborate with staff in other units and divisions to achieve the goals of the University. Strong written and verbal communication skills. Handle confidential information sensitively and appropriately. Ability to remain calm, use sound judgment, and follow established office protocols when responding to urgent or sensitive situations. Demonstrates commitment to working in a diverse workplace and to building a pluralistic community by promoting an increased understanding of individual differences and perspectives that will enable workforce cohesiveness. Demonstrated ability to provide professional, efficient, and service-oriented support in a busy front-office environment. Annual participation in professional development; focuses on acquiring, improving and applying technological and other skills that are essential to achieving the goals of the University.
Preferred Education, Experience, Technology Applications and Skills	Admin experience Electronic Medical record and web application experience Medical admin or college health center experience
Supervisory Responsibilities	Hire, train, schedule, and supervise student workers.
Physical Requirements	Prolonged periods of sitting, extensive computer use, and occasional lifting or moving of light objects. Essential functions may be performed with or without reasonable accommodation.
Equipment to be used	Typical office equipment to be used, but not limited to: Telephone/voicemail system, computer, scanner, fax machine

Posting Detail Information

Posting Date
Closing Date
EEO Statement	Join Nazareth University, a leading institution in Rochester, NY, with a vibrant community of approximately 1,900 undergraduate and 500 graduate students. We seek dedicated staff members who are committed to supporting student success, community engagement, and championing equity and inclusion. Located just minutes from downtown Rochester, our campus provides a dynamic environment for professional growth, innovation, and collaboration. At Nazareth, we are committed to equity and inclusion, ensuring equal access to employment opportunities without discrimination. We advocate for an inclusive workplace and welcome applicants from diverse backgrounds, experiences, and perspectives. Our Anti-Discrimination Policy upholds fair treatment based solely on qualifications and merit. Join us in celebrating diversity, where every individual, regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other protected status, is valued and respected.
Special Instructions to Applicants
Quick Link	https://jobs.naz.edu/postings/4364