Service Coordinator

Location: Gordie Boucher Ford of West Bend
Type: Full-Time | Entry-Level |

Gordie Boucher Ford of West Bend is looking to hire a Service Coordinator to join our growing service team! This is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about providing exceptional customer service.

As a Service Coordinator, you will be the first point of contact for our service customers. You'll be responsible for:

• Answering incoming calls and scheduling service appointments

• Coordinating courtesy shuttle rides, drivers, and pick-up/delivery service

• Managing and submitting fleet business repair orders

• Making occasional outbound calls to schedule recall work and generate new business

This is an entry-level position-no dealership experience is required. We're willing to train the right candidate!

To be successful in this role, you should be:

• Customer service focused with excellent communication skills

• Organized, reliable, and able to multitask effectively

• Comfortable working in a fast-paced environment

• Proficient with basic computer software (Windows Office); able to learn new programs/portals quickly

Requirements:

• Must be at least 18 years old

• Valid driver's license with a clean driving record

• Strong attendance and punctuality

• Drug test required

Wisconsin's Largest Dealership Group

• Boucher has been consistently ranked among the Top 75 Dealership Groups in the nation by Automotive News.

Award-Winning Workplace

• Named one of the Top 100 Workplaces in the Milwaukee Journal Sentinel for 12 consecutive years.

• A+ rating from the Better Business Bureau.

Family-Owned & Operated Since 1977

• Proud of our family-first culture and strong community involvement.

Outstanding Benefits

• Paid vacation

• Health, dental, and vision insurance

• 401(k) with employer match

• And more!

Community Engagement
We actively support numerous charitable organizations including Muscular Dystrophy Association, JDRF, Fisher House, Disabled Veterans, and many others.

Ready to join one of Wisconsin's most respected and community-driven dealership groups?

Stop in to fill out an application in person
Or email your resume to:
Tim Lange - timothy.lange@boucher.com