Operations Manager

Description

Leidos is seeking an Operations Manager supporting NASA's National Security Systems team in Huntsville, Alabama. This role is responsible for the oversight of day-to-day operations, maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization. Additional responsibilities include overseeing the quick reaction support to the NSS team and the NASA customer to identify, troubleshoot, and resolve system issues.

This position requires the ability to work independently with general direction and as a team member under the direction of the organizational team lead. Join us at AEGIS where the sky is NOT the limit!

Technical Requirements

• Administration and support of isolated enterprise networks (LAN, WAN, and secure enclaves).

• Strong knowledge of Windows Server and Linux administration.

• Experience with virtualization platforms (VMware, Hyper-V, or similar).

• Enterprise storage, backup, and disaster recovery solutions.

• Network monitoring, logging, and performance management tools that operate without internet connectivity.

• Configuration management and patch management in offline environments.

• Identity and access management, including Active Directory and Group Policy.

• Network security technologies, including firewalls, intrusion detection/prevention systems, endpoint protection, and vulnerability management.

• Understanding of secure media handling, software validation, and offline update processes.

• Experience with system hardening using industry security baselines.

Security and Compliance

• Experience operating within regulated or high-security environments.

• Knowledge of security frameworks such as:

  • NIST Risk Management Framework (RMF)

  • NIST SP 800-53

  • CIS Benchmarks

  • STIG implementation and compliance

• Experience supporting audits and maintaining accreditation documentation.

• Understanding of least-privilege access, separation of duties, and secure change control.

Management Responsibilities

• Lead daily operations for network, server, and infrastructure teams.

• Ensure system availability, reliability, and operational readiness.

• Oversee incident response, problem management, and root cause analysis.

• Manage configuration and change control processes.

• Coordinate scheduled maintenance and outage planning.

• Develop and maintain standard operating procedures (SOPs).

• Manage hardware lifecycle, software licensing, and asset inventory.

• Coordinate with cybersecurity, engineering, and compliance teams.

• Manage vendor support while ensuring compliance with security restrictions.

Preferred Certifications

• ITIL Foundation or higher.

• PMP or equivalent project management certification.

• Cisco CCNP (Enterprise or Security).

• CompTIA Security+ or Network+.

• CISSP (preferred for senior positions).

• VMware Certified Professional (VCP) or Microsoft certifications.

Key Competencies

• Leadership and team development.

• Strong analytical and troubleshooting skills.

• Operational risk management.

• Excellent written and verbal communication.

• Process improvement and documentation.

• Decision-making under strict security and operational constraints.

• Ability to maintain mission-critical services with minimal downtime.

Education

• Bachelor's degree with 12 years' experience or master's with 10 years.

Experience

• 5-10 years of experience managing enterprise IT infrastructure or network operations.

• 3-5 years of experience leading technical operations teams.

• Experience supporting classified, air-gapped, or highly regulated environments is preferred.

• Experience with change management and configuration management in restricted environments.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.