FinOps Billing Manager

Provides strategic leadership, oversight, and direction for the Billing and Accounts Receivable (AR) functions of the Finance Operations Center. Coordinating staff development and workload, developing strategic plans and initiatives, and implementing policy and processes on behalf of the central process owners in support of university financial transactions. Reports to the Finance Operations Center Director and has a dotted reporting line to the University's Director of Accounts Receivable Services, ensuring streamlined strategic and operational collaboration. This position manages non-sponsored billings including foundation billing system entry for the entire University of Minnesota system.

Work Environment: This hybrid position is based on the Twin Cities campus. For those located in the metro area, a minimum of three days per week in the office is expected. Internal and external applicants located near other UMN system campuses and across the State of Minnesota may also be considered, and we encourage all interested candidates to apply. Occasional travel to the Twin Cities campus may be required for events and all-staff meetings. Out of state candidates must be willing to relocate to Minnesota at their own expense.

Job Responsibilities with % Time:

40% - Strategic Financial Oversight, Analysis, and Management for the Finance Operations Center.

• Prepare and validate billings, customer maintenance activity, and foundation draws for the University, following University of Minnesota policy, generally accepted practices for billing and sales tax coding and collection, and following fund accounting rules for all types of funds.
• Maintain working knowledge of department processes and up-to-date written procedures, standards and metrics.
• Partner with accounts receivable process owners and finance leaders at the University Foundation to modify business processes and meet current needs of the University.
• Ensure requests from colleges/departments for services and financial transactions comply with University policy; work with departments to ensure policy is understood, and work on behalf of policy owners to enforce policy. Work in partnership with the Director of Accounts Receivable Services to ensure entries made and services performed by the team are compliant with University policy. Support business process updates to improve efficiency and compliance. Report challenges and potential policy violations promptly.
• Work with finance support staff and leaders to ensure accurate and complete entries are made, team processes are effective and efficient, and service-related issues are promptly addressed.
• Work with requesters, approvers and Chief Financial Managers (CFMs) to ensure entries made have clear business justifications and support that meet documentation standards.
• Review financial transactions and financial reports as needed and work with staff and CFMs to resolve discrepancies, find opportunities for more accurate financial documentation, pinpoint concerns surrounding billing controls, and work with RRCs to resolve identified issues.
  

30% - Supervise AR/Billing and Finance staff members

• Establish long-term departmental plans and priorities, allocate human resources, and manage workflow.
• Oversee onboarding for new team members.
• Provide training and coaching to develop and maintain a team that is knowledgeable of accounts receivable and billing processes, business trends, technology applications, and the University of Minnesota.
• Provide feedback on performance and assist with professional development goal setting and achievement.
• Motivate and engage the team by helping them understand how and why their work is an important part of achieving the University's mission.
  

10% - Professional Development

• Complete professional development, education, and training activities, consistent with the responsibilities of the position. Complete continued learning and development appropriate to work duties and for the pursuit of individual, unit, and institutional success.
• Develop and add to training manuals and procedures for the Operations Center.
• Develop and implement opportunities for staff development based on individual and departmental need including ongoing skills training, DEI development, professional learning, service & scholarly activity, and engagement & well-being.
  

10% - Strategic Planning

• In collaboration with the Director of FinOps and Director of Accounts Receivable Services, identify, outline, and implement initiatives in AR/billing, reporting tool implementation, recommendations for modifi cation to or creation of standard and ad hoc fi nancial reports, fi nancial reporting operations, etc. to provide direction to members of the Finance Operations Center and supported RRCs.
• Develop concrete plans to meet goals; Set and monitor overall goals such as operational improvements for FinOps services to support University, Controller, FinOps, and Accounts Receivable Services strategic plans.
  

10% - Other duties as assigned which may include:

• Perform special projects, lead and participate in workgroups.
• Recommend process improvements and system modifications.
• Ensure compliance with annual audit recommendations.
• Assist the director with establishing and implementing departmental strategies, goals, annual objectives, and long-range plans.

Required:

• BA/BS degree plus at least 8 years of billing, AR, or other relevant financial experience.

Preferred:

• Supervisory experience.
• Ability to interact with standard technology platforms (word processing, data entry, email, internet browsing, etc.).
• Experience in using data to make comparisons, perform verification and reconciliations, and compile reports.
• Ability to interpret typical financial data, perform sophisticated calculations, and draw conclusions.
• Expertise in billing and fi nancial reporting.
• Ability to fi nd solutions to technical or operational problems.
• Experience in developing a team of fi nance professionals to deliver on results.

Pay Range: $86,821 - $98,619; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the
time, the initial pay may not reach the maximum of the range. This approach ensures
that compensation reflects the value and unique contributions of each candidate while
maintaining equity within our organization. As part of our commitment to fair and
equitable compensation, please be aware that the salary offered to incoming candidates
will be based on their individual credentials and experience.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Required application materials: resume and cover letter.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.