Assistant Vice President, Operations- Robert Wood Johnson University Hospital

Job Title: Assistant Vice President

Location: Main Hospital - New Brunswick

Department Name: Administration

Req #: 0000259600

Status: Salaried

Shift: Day

Pay Range: $189,800.00 - $256,200.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Assistant Vice President, Operations- Robert Wood Johnson University Hospital

In close partnership with operations leadership, the Assistant Vice President, Operations (AVP) will exercise strategic oversight and operational direction across key institutional initiatives. The AVP will directly support and scale the operational footprint of the Robert Wood Johnson University Hospital (RWJUH) campus by driving the development, management, and implementation of core programs, while advancing the broader mission of the RWJBarnabas Health (RWJBH) system. Serving as a crucial liaison and leader, the AVP will partner with clinical and administrative leaders across both ambulatory and inpatient settings to ensure the seamless delivery of safe, high-quality, and patient-centered care. Furthermore, the AVP will lead continuous improvement efforts focused on driving employee engagement, elevating the overall patient experience, maintaining rigorous quality standards, ensuring strong financial stewardship, and optimizing operational efficiency across all care environments.

As the AVP of Operations, a typical day might include the following:

• Aligning Strategy & Standards: Meet with hospital leadership to design and integrate high-standard patient care programs, policies, and community-focused care plans aligned with the RWJBH system mission.
• Patient Experience Reviews: Analyze and act on recent patient satisfaction data to refine service delivery across ambulatory and inpatient care.
• Driving Quality & Compliance: Lead division-wide performance improvement initiatives alongside senior and clinical leaders to continuously evaluate and elevate patient care standards.
• Ensuring Regulatory Readiness: Oversee quality monitoring programs and improvement projects to guarantee ongoing compliance with federal, state, and accreditation standards.
• Managing Ambulatory Operations: Direct daily financial and business activities to ensure ambulatory programs run smoothly and cost-effectively on the RWJUH campus.
• Pursuing Growth & Standardization: Work with the VP to develop new business opportunities, streamline HOPD clinical workflows to improve patient throughput, and optimize the ambulatory revenue cycle.
• Attending High-Level Committee Meetings: Actively participate in Joint Management Council and Operations Committee meetings to contribute to broader hospital planning.
• Building Collaborative Relationships: Meet with physicians, nursing staff, executive peers, and regional/national healthcare leaders to foster trust and evaluate strategic partnerships.

This role might be for you if:

• Planning and Designing Services: You serve as a bridge between high-level RWJBH mission objectives and ground-level execution, designing, standardizing, and scaling top-tier patient care programs, clinical policies, and community-centered care plans that meet both clinical and organizational goals.
• Improving Performance: You leverage patient satisfaction metrics and clinical data to lead ongoing, division-wide performance initiatives-ensuring patient care remains safe, high-quality, and cost-effective while maintaining seamless compliance with federal, state, and accreditation standards.
• Business: You oversee the complete business and financial strategy for campus ambulatory areas, standardizing clinical workflows in HOPD departments to boost patient throughput, elevate patient experience, optimize the revenue cycle, and unlock new revenue streams.
• Hospital Community and External Affairs: You build trust and credibility across internal and external networks, serving as an influential voice on executive committees (like the Joint Management Council) and working collaboratively with physicians, nurses, senior leaders, and regional partners to guide institutional growth.

To be considered for this opportunity, candidates must hold a Master's degree in Business, Healthcare Administration, or Public Health Administration, alongside a minimum of ten (10) years of healthcare leadership or operational experience, ideally within a strong health system environment. The ideal candidate will combine a strategic, results-driven mindset with advanced financial acumen to optimize operational efficiencies, solve complex problems, and drive business strategies in a rapidly changing environment. Exceptional leadership, ethical judgment, and change management skills are essential to effectively motivate teams, navigate complex group dynamics, and foster trust across multidisciplinary groups. Furthermore, success in this role requires a proven track record of decisive execution, creative and critical thinking, high-level proficiency in Microsoft Office, and polished written, verbal, and presentation communication skills.

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
• ....and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.