Cashier

• Level I: 0-2 Years of Experience.
• Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services.
• Also may require research skills to troubleshoot customer problems.
• Customers may be internal or external with requests of varying degrees of complexity.
• Must have strong interpersonal, customer service and communication skills.
• Performs duties to Company guidelines and established safety procedures.
• Receives payment (cash, checks or money orders) for service and or/purchase of products.
• Operates company software and hardware to access data on customers' accounts.
• Balances cash and checks on hand with system total and prepares funds for deposit.
• Answers basic inquiries relating to payments and general Company programs.
• Refers customers to CCR/telephone for service requests, high bill inquires and other CSR/CCR functions.
• Secures all operating and collected funds.
• Performs various clerical office monthly tasks
• Highschool diploma required

Top 3 Qualities the manager is looking for:

• Customer Service Experience, Proficient Communication Skills, and experience handling cash with accuracy