Spare Parts Manager

About the Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 20,700 employees, sales of 4,8 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.

Voith Paper is hiring for:

Spare Parts Manager
Appleton, WI

Interested to learn about Voith? Check out our video "Voith careers" on YouTube.

Reasons you'll love working here:

• Flexibility with Work/Life Balance
• Competitive Compensation and Benefits Package
• 401K with generous company match
• Climate-Neutral Footprint Worldwide
• Tuition reimbursement

POSITION PURPOSE:

The Capital Spares Manager supports the Inside Sales team by developing spare parts solutions for new lines, rebuilds, and installed equipment. This position is responsible for spare parts process, list development, pricing, customer support, and cross-functional coordination to drive aftermarket sales growth, improve customer reliability, and support Voith personnel and customers throughout the equipment lifecycle.

ESSENTIAL FUNCTIONS:

• Work with Engineering, Project Management, and Sales to develop spare parts lists and drawings to support ongoing projects.
• Take ownership of capital spares process by using clear judgment and economic thinking skills while having a sense of urgency necessary to generate the greatest contribution for both Voith and our customers.
• Meets with customers regularly to provide support through capital spares purchase and develop relationships to profitably anticipate their needs; markets spare parts business through ongoing relationship.
• Develop and maintain spare parts stocking strategies for key products and components, leveraging Product Lifecycle Data Management tools to improve availability, reliability, and customer support.
• Develop market pricing and delivery times based on current company guidelines.
• Work with Service teams to ensure correct parts are provided to customer in time for service call.
• Use of computers utilizing Windows based programs and utilizing the SAP ERP system and Salesforce for everyday work requirements.
• Collaborate with logistics, supply chain, and service teams to resolve customer issues and improve delivery performance.
• Perform other duties as assigned.

PHYSICAL REQUIREMENTS

• Ability to work on a computer and phone.
• Sitting or standing for long periods of time.
• Ability to travel occasionally for on-site customer meetings

MAJOR CHALLENGES:

• Working on multiple projects concurrently.
• Balancing competing priorities from external and internal customers.
• Working independently of daily direction (i.e. "sees what needs to be done and does it.")

AUTHORITY:

• Create Spare Parts List including pricing and lead times.

QUALIFICATIONS:

• A technical school or college level degree and or equivalent work experience desired.
• Minimum of a two-to-three-year experience in the pulp and paper or supporting industry is desired.
• Ability to travel domestically and internationally (NAFTA) occasionally (up to 10%)

• Experience working around or on Paper Machine equipment a plus.
• A good mechanical aptitude with the ability to read mechanical drawings and bills of materials is preferred.
• SAP experience preferred.
• Proficient in use of computers utilizing Windows based programs.

Don't meet every single requirement but think you would be a good fit for our team? We encourage you to apply - your unique skills may be just what we need for this or other roles!

Voith US Inc. is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or any other classification protected by federal, state, or local law.We welcome everyone to apply, especially those individuals who are underrepresented in the industry including people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), Veterans, people of any age or family status. We embrace the competitive advantage that diversity brings and we strive to create a working environment that is inclusive of thought and talent.