Admin Support Specialist

Flexible within Monday-Friday, 8:00-4:30

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Public Policy is an interdisciplinary social science major designed to provide students with the theoretical perspective, analytical skill, and substantive knowledge needed to respond to major domestic and global policy problems. The department offers a Bachelor of Arts degree, a Master of Public Policy ( MPP) degree, and a doctoral (Ph.D.) degree. This position will provide support for the MPP program and the Graduate Certificate in Innovation for the Public Good. The Master of Public Policy ( MPP) received approval from the UNC Board of Governors in July 2021, the inaugural MPP in the UNC System and the only public university MPP in North Carolina. UNC Public Policy offers an accelerated dual bachelor's-graduate degree. Students take graduate MPP courses in the spring semester of their senior year as they complete their undergraduate degree, and they receive an MPP in one additional academic year. MPP students focus on policy areas such as education, innovation and entrepreneurship, labor markets, health and social policy, immigration, environment, national security, international development, and global health and environment. The Carolina Graduate Certificate in Innovation for the Public Good ( CIPG) gives master's and doctoral students an educational pathway to explore modern changemaking and practice the skills they need to help create meaningful change in the world. The certificate is sponsored by three academic units: the College of Arts and Sciences (Public Policy), Gillings School of Global Public Health, and the School of Education. CIPG provides students from any department with the mindset, tools and methods they need to work effectively across disciplines to solve complex problems. The Certificate equips students with career-ready skills to use when working on multi-disciplinary teams in businesses, nonprofits and government agencies that increasingly demand the ability to apply cross-sector, community-engaged practices. This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

The Administrative Support Specialist will provide support for the Master of Public Policy ( MPP) Program and the Graduate Certificate in Innovation for the Public Good ( CIPG). Duties will include managing the administrative functions of the Graduate Certificate in Innovation for the Public Good, such as: Admissions (manage application cycles; receive and distribute applications for Advisory Board review; coordinate information sessions for prospective applicants; and input, track, and compile student data for reports); Communications (respond to inquiries from prospective and current certificate students, create and distribute feedback surveys, manage scheduling and communication with the Certificate advisory board); and Events (assist students in planning and executing Community of Practice requirements, coordinate student socials, create marketing materials, oversee annual research symposium). This position will also provide administrative support for the MPP program, including career and internship search support, weekly newsletters, and other special projects as assigned. The person in this position will work approximately 32 weeks out of the academic year, August through May.

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

-Interest in providing direct student support services.
-Prior experience using ConnectCarolina, PeopleSoft, or Salesforce.
-Knowledge of University policies, procedures, or organizational structure related to student services.
-Prior experience working with graduate or undergraduate students within an academic unit.
-Prior experience with event planning.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.