Senior Business Insights Analyst - Product Team

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

CLA is looking to hire a Senior Business Insights Analyst to join our Product Team. the Product team drives the vision, strategy, and execution of technology solutions that improve how our people and clients work, leveraging data, innovation, and modern product practices.

About the role:

As a Senior Business Insights Analyst, you'll partner with leaders across the firm to turn complex data into actionable insights that support growth, operational efficiency, and organizational performance.

Key Responsibilities

Drive Analytics Strategy & Performance Measurement

• Develop and enhance reporting and analytics strategies across the organization
• Establish meaningful KPIs, scorecards, and measurement frameworks
• Define metric methodologies, reporting standards, and governance practices
• Serve as a trusted advisor on business performance and operational effectiveness

Generate Actionable Business Insights

• Analyze operational, financial, customer, service, and project data
• Identify trends, risks, and opportunities through advanced analytics
• Conduct root cause analysis and develop recommendations for improvement
• Develop predictive and forward-looking performance indicators that help leaders make informed decisions

Deliver Executive-Level Reporting

• Create and maintain executive dashboards and reporting frameworks
• Present insights and recommendations to leadership teams
• Develop tailored reporting solutions for operational teams and executives
• Establish measurement approaches for new initiatives and business capabilities

Promote Data Quality & Governance

• Partner with business and technology teams to improve data integrity and reporting consistency
• Establish governance standards that drive trust in reporting
• Identify and resolve data quality issues
• Ensure reporting methodologies are scalable, repeatable, and sustainable

Influence Across the Business

• Collaborate with stakeholders across multiple functional areas
• Lead analytical initiatives supporting operational excellence
• Mentor analysts and share best practices
• Help foster a culture of data-driven decision making throughout the organization

Required Qualifications

• Bachelor's degree is required. Combination of relevant experience, education, and training may be accepted in lieu of degree.
• Degree in Data Analytics, Data Science, Information Systems, Statistics, or Finance preferred.
• 4+ years of experience required; in data analytics, business intelligence, reporting, or performance measurement
• Strong analytical and problem-solving skills
• Experience partnering with business leaders and stakeholders to drive decisions through data

Preferred Experience

• Data Analytics, Data Science, Information Systems, Statistics, Finance, or related field
• Experience supporting operational, business, financial, technology, or service organizations
• Knowledge of KPI development and performance measurement practices
• Experience working within cross-functional teams and enterprise initiatives

Technical Skills

Experience with one or more of the following:

• Power BI
• Tableau
• SQL
• Databricks
• ServiceNow
• Advanced Excel
• Business intelligence and reporting platforms

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

To view a complete list of benefits, click here.