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Guest Services Bartender & Hospitality Concierge Location: Yulee, FL Employment Type: Full-Time, Onsite Position Summary Vaco of Highspring is seeking a polished hospitality professional to serve as a Guest Services Bartender & Hospitality Concierge. This unique role combines premium beverage service, guest engagement, concierge-level hospitality, and operational support within an exclusive private owner environment. Unlike a traditional restaurant bartender position, this role focuses on building relationships with a consistent group of owners, family members, and guests while delivering exceptional personalized service in a luxury hospitality setting. The ideal candidate enjoys creating memorable guest experiences, takes pride in attention to detail, and is comfortable wearing multiple hats throughout the day. Key Responsibilities: Guest Experience & Hospitality
- Provide exceptional service to private owners, guests, and business associates.
- Serve as an ambassador for the property, sharing knowledge about the property, its history, amenities, and unique features.
- Build strong relationships with recurring guests and anticipate their preferences and needs.
- Maintain a polished, professional presence at all times.
Beverage & Food Service
- Prepare and serve cocktails, wine, beer, and other beverages.
- Assist with food service as needed.
- Maintain cleanliness, organization, and presentation standards within all bar and service areas.
- Support special events, owner functions, and elevated beverage experiences.
Concierge & Guest Support
- Assist guests with general requests and transportation needs around the property.
- Provide a welcoming and attentive experience throughout each guest visit.
- Serve as a point of contact within the owners' lounge and hospitality areas.
Operations & Inventory
- Manage beverage inventory and stock levels.
- Assist with ordering, receiving, and invoice management.
- Prepare and restock guest lodges and hospitality spaces.
- Support property-wide beverage and water station management.
- Participate in setup, organization, and other operational projects during non-guest periods.
Team Collaboration
- Work closely with Food & Beverage, Culinary, Housekeeping, and Guest Services teams.
- Support service staff and contribute to overall team success.
- Demonstrate flexibility and willingness to assist across departments when needed.
Qualifications Required:
- Bartending experience in upscale hospitality environments.
- Strong knowledge of cocktails, wine, spirits, and beverage service standards.
- Exceptional customer service and interpersonal skills.
- Professional appearance and demeanor.
- Ability to multitask and adapt in a dynamic environment.
- Self-motivated with the ability to work independently.
Preferred:
- Experience in private clubs, country clubs, luxury resorts, yacht clubs, cruise lines, boutique hotels, or concierge-level hospitality environments.
- Experience serving high-net-worth individuals or private memberships.
- Hospitality, concierge, or guest services background.
- Experience with inventory control, beverage ordering, and operational support functions.
Education and Work Experience Requirements: ?
- High School Diploma or equivalent; higher education preferred.
- At least two years' experience in bartending, food service, hospitality, or a related field.
Physical Requirements, Hazards, and Special Working Conditions:
- Flexibility to work extended hours, including nights, weekends, and holidays as required.
- Must have valid Florida or Georgia drivers' license.
- Frequent standing and walking for extended periods.
- Occasionally required to bend, kneel, or crouch.
- Regularly lifting, carrying, pushing, and pulling objects weighing up to 50 pounds.
- Working in both indoor and outdoor environments, potentially in temperatures exceeding 90 degrees
Schedule This position operates on a flexible schedule based on guest occupancy. When Guests Are Not on Property
- Typical schedule: Monday-Friday, 7:00 AM-3:30 PM
- Focus on operational projects, inventory management, stocking, organization, and property support
When Guests Are on Property
- Typical schedule: Approximately 1:00 PM until guest activity concludes for the evening, typically by or before 10 pm
- Focus on guest-facing hospitality and beverage service
We offer flexibility in scheduling and seek a team member who can adapt to changing guest needs while maintaining a positive, service-oriented attitude
Ideal Candidate We are looking for a hospitality professional who combines the beverage expertise of a bartender with the service mindset of a concierge. The successful candidate is polished, personable, proactive, and thrives in an environment where guest relationships, attention to detail, and exceptional service matter more than volume bartending.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com. Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
Representation Notice
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
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