Dispatcher (Pennsylvania Game Commission Dispatcher)

Begin a rewarding career as a Dispatcher for the Pennsylvania Game Commission, these roles are built for those who excel under pressure. This position offers fast-paced work that keeps you engaged and energized. Individuals with strong attention to detail and solid organizational skills will thrive here. Your clear communication and steady presence will help support vital field operations.

This position supports the Harrisburg Centralized Dispatch Center by receiving, coordinating, and relaying information that helps field personnel respond effectively. As a Dispatcher, you will perform the following duties:

• Call Handling: Answer telephone lines, provide information, respond to questions, and direct calls to proper personnel
• Message Relay: Hear, understand, and relay radio and telephone messages clearly and accurately
• Dispatch Operations: Operate radio systems to exchange information with field staff and other agency personnel
• CAD Processing: Use a computer aided dispatch system to receive, record, and assign emergency and non emergency calls
• Data Entry: Input detailed information into CAD and related systems to document incidents and track personnel status
• Unit Coordination: Maintain communication with multiple units and agencies while monitoring the status of staff and field activities

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• You will be scheduled four 10-hour days, with no lunch break
• This is an essential position that requires you to report to the work site whenever an emergency occurs.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of dispatch operations experience, two-way radio operation experience, or complex clerical experience; or
• Possession of a valid Public Safety Telecommunicator certificate issued by the Association of Public-Safety Communications Officials may be substituted for six months of the required experience; or
• Possession of a valid Pennsylvania hunting license may be substituted for three months of the required experience.

Special Requirements:

• This position requires a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.

Post Employment Requirement:

• You must be able to obtain CLEAN and JNET certification within the probationary period and maintain these certifications for the duration of employment in this job.

Additional Requirements:

• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.