Classroom Technology Installation Technician (5162C) Research Teaching and Learning, #88517

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Departmental Overview

Research, Teaching, and Learning (RTL) provides support, documentation, and training for a portfolio of campus-wide technology services in support of teaching and learning at UC Berkeley. The service portfolio includes classroom technology services supporting the campus, including the Classroom Technology Support Helpdesk, Instructional Equipment Checkout, Specialized Auditorium Support, Active Learning Classroom Support, and Instructional Computing Classrooms.

Position Summary

The Classroom Technology Installation Technician performs troubleshooting, maintenance, and installation of a wide variety of portable and educational technology equipment on campus in the support of teaching and learning. This position carries out systematic efforts to sustain the AV/IT infrastructure in the campus general assignment classrooms.

Responsibilities

AV IT Engineering & Classroom Installation - 60%

• Executes the installation, testing, and debugging of moderately complex AV/IT systems in classrooms and learning spaces to ensure full system commissioning. Interprets blueprints, architectural schematics, and functional diagrams to execute specialized projects, including equipment rack wiring, display device mounting, and infrastructure modifications. Collaborates with the Design and Engineering team to integrate new instructional technology subsystems into existing campus IT infrastructures. Verifies that specific phases or components of system designs are installed to plan specifications and communicates assessments (with suggested remediation, if needed) to clients.

Specialized Technical Support - 25%

• Performs advanced troubleshooting and repair of analog and digital electronic components, control systems, and data transmission systems in instructional spaces. Utilizes measurement equipment to adjust and calibrate media equipment according to design specifications. Provides guidance and solutions to staff, faculty and students for the correct operation of equipment and video-data display in lecture halls and classrooms.

Process Improvement, Documentation, and Collaborative Projects - 10%

• Participates as a member of cross-functional service improvement project teams to identify, evaluate, and develop complex systems and procedures. Participates in product research to identify emerging trends in hardware and software Assists in reviewing and estimating schedules and design costs, including equipment, installation, labor, and materials. Authors and maintains knowledge base documentation and staff-facing training materials to ensure consistent support and operational efficiency.

Other duties as required by the department and projects of the department - 5%

• Other duties as required by the department and projects of the department

Required Qualifications

• Ability to work evenings and nights. The schedule work hour start is 5pm or later on weekdays.
• Strong knowledge of AV IT installation and field implementation.
• Prompt and effective communication with team members, faculty, and campus colleagues.
• Demonstrated ability to create AV flow diagrams, schematics and AV infrastructure drawings.
• Ability to test and operate installed AV IT equipment.
• Knowledge of audio, video and control systems as well as architectural and cabling requirements.
• Experience and skill to quickly and independently troubleshoot, repair, maintain and install many different types of AV/IT equipment.
• Basic knowledge of electronic theory, practical system designs, analog and digital circuitry.
• Self-motivated and works independently and as part of a team.
• Demonstrates problem-solving skills.
• Able to learn effectively and meet deadlines.
• Knowledge of PC and Mac computers and commonly used software such as Microsoft Office, AV equipment configuration software, and Google software suite.

Licenses / Certifications

• Infocomm Certified Technology Specialist (CTS) (Preferred)
• Infocomm Certified Technology Specialist - Installation (CTS-I) (Preferred)

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted hourly range that the University reasonably expects to pay for this position is $38.00 - $45.00.

• This is a 6-month, part-time (20-40 hours/week based on need), Limited [temporary] position
• This position is ineligible for UC benefits.

How to Apply

To apply, please submit your resume and cover letter.

Other Information

• This is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.
• This position is governed by the terms and conditions in the agreement for the Technical Unit (TX) between the University of California and the University Professional and Technical Employees (UPTE). The current bargaining agreement manual can be found at:
  http://ucnet.universityofcalifornia.edu/labor/bargaining-units/tx/index.html

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Misconduct

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.