New

Patient Service Representative - Dermatology, West Los Angeles

University of California - Los Angeles Health
United States, California, Los Angeles
Sep 01, 2026
Description Major duties include but are not limited to: Acting as a liaison for the patients, outside referring physicians, faculty, and residents/fellows in the practice. Assisting patients in accessing and coordinating surgical service within the health system. Facilitating communication with referring physicians. Referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect. Manage a high volume of patient messages entering via multiple avenues. Assist with Patient check-in and cash collection Travel between our West LA, Santa Monica and Westwood location as needed Position starts in the Santa Monica location while awaiting West L.A opening Salary Range: $31.88 $45.66/hourly Qualifications Required Skill in setting priorities which accurately reflect the relative importance of job responsibilities Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds Abilityto creatively integrate competing demands into a productive working environment. Skill in verbal communications to clearly convey complex problems in both formal and informal situations. Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health Ability to provide coverage for Community Clinics as assigned. Preferred: Knowledge of specific specialty practice and workflows Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs. Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. * Familiarity and knowledge of authorization process & managed care programs