Operations Associate - 1120

JOB SUMMARY

The Operations Associate is responsible for providing support related to the onboarding of candidates for Advanced Clinical, Catena Solutions, and Advanced RPO.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage candidate onboarding activities within the company Applicant Tracking System (ATS), distributing onboarding documents, completing the I-9 process, and maintaining employment records.
• Serve as a primary point of contact for candidates throughout the onboarding process, responding promptly and professionally to inquiries.
• Partner closely with internal team members, and recruiters, maintaining clear, professional communication to deliver a high-touch, white glove experience for candidates throughout the onboarding process.
• Initiate, monitor, and follow up on background screenings, drug tests, and other pre-employment requirements.
• Utilize technology platforms and systems to support onboarding, compliance, reporting, and employee lifecycle processes.
• Prepare and submit unemployment claims and related employment documentation.
• Ensure data accuracy, confidentiality, and compliance with company policies and applicable regulations.
• Support onboarding, employment, and payroll administrative processes while following company policies and applicable wage and hour requirements.
  
• This job description is a summary. It is not intended to be comprehensive in detail. Individuals with this job title will be expected to perform according to their individual goals and evaluations in addition to this job description and all applicable standards (SOPs, manuals, code of conduct, laws, regulations, etc.).
  

QUALIFICATIONS

• Comfortable working with technology and learning new systems and software applications.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
• Experience working within an Applicant Tracking System (ATS) and maintaining accurate electronic records.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and commitment to data accuracy.
• Excellent written and verbal communication skills.
• Demonstrated ability to provide professional, white glove service experience to candidates, employees, clients, and internal stakeholders.
• Ability to handle confidential information with professionalism and discretion.
• Ability to adapt quickly to new technologies, software enhancements, and changing business processes.
• Education:
  
  
  
  • Bachelor's Degree or equivalent
  
  
• Training N/A
• Certification N/A
• Experience
  
  
  
  • Previous experience in staffing, recruiting, or workforce solutions preferred.
  • Basic knowledge of labor and employment laws and regulations preferred.
  
  

It is Advanced Group's practice not to discriminate against any employee or applicant because of sex, race, color, age, national origin, religion, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Company Description:

At Advanced Group, our commitment to diversity and inclusion in every part of our organization is crucial to fulfilling our mission and demonstrating our REAL values. A diverse staff allows us to effectively draw on different perspectives and enhance our efficiency and effectiveness. Diversity thereby strengthens the legitimacy and relevance of Advanced Group in delivering services to our clients. We seek talented, creative individuals from a variety of backgrounds and cultures to work with us. It is our priority that our workplace be inclusive, welcoming of diverse ideas and appreciative of valuable experience.
It is Advanced Group's practice not to discriminate against any employee because of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Our management team is dedicated to ensuring the fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.