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Recruiting Support (CCN) - Travel Support Assistant

Cross Country Healthcare, Inc.
United States, Florida, Boca Raton
6551 Park of Commerce Boulevard (Show on map)
Sep 02, 2026

BASIC PURPOSE:


This role entails assisting the recruitment department by consistently servicing, educating, and expanding our customer base. This position requires the ability to work with a high degree of self-motivation, as well as the ability to deliver exceptional customer service. The Support Assistant will be responsible for full support for the Recruiter(s) assigned.


ESSENTIAL FUNCTIONS:


Handle Distribution and Collection of all Forms:
Travel Reimbursement Form
W4
Direct Deposit
Tax Home Statement
On Boarding Forms
Background Consent
Education Verification
Following up on missing Assignment Confirmation Notice
References/Evaluations
Digital Interview/Modern Hire
License Verifications/NURSYS
Radius Rule Audit
Referral Bonus Payout
Escalation of THS issue to payroll
How to escalate payroll issues - working with the Care Team
Communicating with Healthcare Professional and Facilities
All other responsibilities as assigned.



QUALIFICATIONS:


2 years of experience in an administrative support role, customer service, office environment, and/or service industry preferred.
Knowledge of office systems and Microsoft Office products: Outlook, Excel, Word.


Education: High school diploma or equivalent; bachelor's degree preferred or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

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