New

Shopper Insights Client Lead

dunnhumby

Sep 03, 2026
dunnhumby is the global leader in Customer Data Science, partnering with the world's most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestle, Unileverand Metro. dunnhumby is seeking a Shopper Insights Client Lead, who will partner with the world's most ambitious retailers and brands to turn customer data into commercial impact. We build long-term, strategic relationships across grocery, mass and specialty retail, translating customer insight into ranges, pricing, promotions and growth strategies that put the customer at the heart of every decision. What You'll Be Doing Build strong working relationships with assigned client contacts and retailer stakeholders Support account plans, project delivery and client priorities across assigned categories Translate insights and analysis into clear presentations and recommendations for clients Identify opportunities to add value and support ongoing client engagement and growth Collaborate with colleagues across teams to deliver impactful solutions and a positive client experience What We're Looking For Experience working with supplier or CPG clients within retail-facing environments Strong analytical and problem-solving skills, with the ability to communicate insights clearly Curiosity and an understanding of how data and insights can support business decisions Ability to build relationships and collaborate effectively with multiple stakeholders A proactive mindset with a willingness to learn, develop and contribute to team success What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)