Administrative Support Specialist - Advanced

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East Carolina University ( ECU) is consistently ranked among the nation's top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C., which and is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU's commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university's leadership in translating research into meaningful community partnerships and measurable societal benefits.

The university supports its workforce through a wide range of professional development opportunities designed to foster career growth and skill advancement. Eligible employees also benefit from a comprehensive benefits package that promotes a healthy work-life balance.

The Undergraduate Admissions Office is responsible for identifying, recruiting and enrolling students in sufficient numbers to meet the University's enrollment projections while improving the quality of the student population. The office processes approximately 26,000 applications yearly, including freshman, transfer, second degree, visitors, readmits and non-degree adult learners. In order to generate applications from these individuals, the office is involved in many public relations activities which produce thousands of inquires for additional information and for applications.

The Admissions Office's activities are performed by a staff which includes a substantial operations/processing staff, receptionists/secretaries, as well as counselors, assistant directors, associate directors, senior associate directors, and director.

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The Undergraduate Admissions Office is responsible for identifying, recruiting and enrolling students in sufficient numbers to meet the University's enrollment projections while improving the quality of the student population. The office processes approximately 26,000 applications yearly, including freshman, transfer, second degree, visitors, readmits and non-degree adult learners. In order to generate applications from these individuals, the office is involved in many public relations activities which produce thousands of inquires for additional information and for applications.

The First-Year Processing Supervisor oversees the daily operations of first-year application processing and Mail Services within the Office of Undergraduate Admissions. This position provides direct supervision to processing staff and Mail Services personnel responsible for the receipt, imaging, routing, and distribution of admissions documents, as well as residency communications. The supervisor ensures timely, accurate and compliant processing while serving as a technical and operational leader supporting undergraduate enrollment goals. The First-Year Processing Supervisor partners closely with the Transfer & Special Populations Processing Supervisor to maintain consistent processes, cross-training, and operational continuity across all undergraduate admissions processing functions.

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

None

-Clerical experience in an academic environment

-Knowledge of admissions and recruitment processes/procedures and transfer articulation process

-Knowledge of Banner systems

None

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.