New

Growing Well Medical Assistant

Appalachian State University

$43,260

United States, North Carolina, Boone

287 Rivers Street (Show on map)

Sep 11, 2026

Position Summary Information

Classification Title	Medical/Nursing Assistant
Working Title	Growing Well Medical Assistant
Location	Boone, NC
Job Category	8
Position Number	0A1001
Not Eligible for Visa Sponsorship	VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S
Department	Appalachian Institute for Health and Wellness - 273600
Primary Purpose of Position	This role will be to ensure clinical flow is maintained from scheduling, patient intake paperwork, vitals, to exam room hygiene, and scheduling support.
Minimum Qualifications	Demonstrated possession of the competencies necessary to perform the work and registered as a Nurse Aide by the North Carolina Board of Nursing or currently in a Nurse Aid Program.
License/Certification Required	Special Condition for Continued Employment - Registration as a Nurse Aide by the North Carolina Board of Nursing within four months of employment.
Essential Job Functions	Greet patients, families, and visitors Answer phone calls, respond to inquiries, and route messages to appropriate staff Schedule and confirm appointments for evaluations, follow-ups, and therapy sessions Check in and check out patients, ensuring accurate demographic and insurance information Collect and process payments, co-pays, and other documentation as needed Maintain the waiting area in a clean and family-friendly condition Assist with intake paperwork and provide basic information about clinic services Coordinate with clinical staff to ensure smooth patient flow and appointment logistics Obtain vitals on patients including height, weight, O2, and head circumference
Knowledge, Skills, & Abilities Required for this Position	Working knowledge of customer service practices and administrative support functions, with the ability to effectively support patients, families, and healthcare staff in a medical or pediatric environment, obtained through 1 year of experience Excellent communication and interpersonal skills Ability to work in a fast-paced, family-oriented environment with sensitivity and professionalism Basic computer skills, including familiarity with electronic health records (EHR), scheduling systems, and Microsoft Office
Preferred Qualifications	Experience working in pediatric clinics, therapy offices, or developmental programs Familiarity with insurance verification and patient billing processes Strong organizational skills and attention to detail Compassion for working with families navigating developmental and medical concerns Bilingual (Spanish)
Required Functional Competencies to Successfully Perform Job Duties.	Technical Knowledge Full knowledge of appropriate patient care techniques and procedures. Full knowledge of standard procedures and practices of Medical Assisting. Communication Ability to communicate information in a concise and descriptive manner. Ability to use interview techniques that assist the patient in describing their symptoms and assist in discerning the situation. Knowledge of communication techniques. Client/Customer Service Ability to anticipate patient needs. Ability to develop and maintain professional relationships with patients and their families by listening, understanding and responding to identified needs.
Type of Position	Time-Limited-Full Time
Staff/Non-Faculty	Staff/Non-Faculty
Appointment Type	1.0
Work Schedule/Hours	Mon-Fri, 8:00-5:00 pm
Number of Hours Per Week	40
Number of Months Per Year	12
Mandatory Staff	No
Physical Demands of Position	Must be able to move around a clinic, work with clients in rooms-standing, sitting, or on the floor with children, and utilize some computer equipment. No other lifting or physically exerting activity is required. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Overall Competency Level	Advanced
Salary Grade Equivalency	GN07
Salary Range
Anticipated Hiring Range	$43,260

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date	09/09/2026
Closing Date	09/16/2026
Competency Level Statement	If no applicants apply who meet the required competencies, then management may consider other applicants at a lower competency level.
Special Instructions to Applicants	Submit Cover Letter, Resume and a List of 3 Professional References
Search Chair Name	Bryan Belcher
Search Chair Email	belcherba@appstate.edu
Applicant Pool Preference	Internal (Does not go out on Web-Dept Only)

Departmental Information

Quick Link	https://appstate.peopleadmin.com/postings/56081
Posting Number	201503054P