New

Heavy Haul Operations Manager

Vaco
$70000 - $80000 / Year
401(k), retirement plan
United States, Florida, Jacksonville
Sep 12, 2026
Vaco is hiring for a Heavy Haul Operations Manager Location: Jacksonville, FL Compensation: $70-$80/annually We are seeking an experienced Heavy Haul Operations Manager to lead the daily operations of our heavy haul team and ensure the safe, efficient, and reliable movement of oversized and overweight (OS/OW) cargo. This position provides hands-on leadership, operational direction, and strategic planning while overseeing the heavy haul operations team and collaborating closely with Sales, Billing, and other supporting departments. The Heavy Haul Operations Manager will play a key role in maintaining high service standards, improving operational processes, developing team members, and supporting continued business growth. Key Responsibilities Team Leadership & Development Lead the daily operations of the heavy haul team, ensuring clear communication, balanced workloads, productivity, and consistent execution of established SOPs. Supervise employee work assignments, workflow, accuracy, productivity, and overall performance. Set performance expectations and provide ongoing coaching, feedback, training, and mentorship. Promote employee development, engagement, and retention. Manage team schedules, coverage, time-off requests, and timecard approvals. Foster a culture of professionalism, accountability, collaboration, and continuous improvement. Heavy Haul Operations Oversee the safe and efficient execution of heavy haul transportation projects involving oversized and overweight cargo. Provide operational expertise related to OS/OW transportation, specialized equipment, routing, and permitting. Partner with the team to identify and resolve operational challenges that could impact service, timelines, cost, or customer satisfaction. Prioritize time-sensitive projects and balance team workloads to maintain service levels and operational quality. Ensure customer requirements and expectations are consistently met throughout the transportation lifecycle. Pricing & Project Support Collaborate on project pricing and RFQ reviews, providing operational insight to ensure proposed solutions are accurate, feasible, and cost-effective. Evaluate operational requirements, transportation challenges, and potential risks associated with complex heavy haul projects. Partner with Sales to ensure customer commitments can be successfully executed by the operations team. Cross-Functional Collaboration Work closely with Sales, Billing, and other departments to ensure operational alignment and a consistent customer experience. Maintain clear, professional communication across departments to support effective decision-making and problem-solving. Help ensure sales expectations, operational requirements, and billing timelines remain aligned throughout each project. Process & Continuous Improvement Lead initiatives designed to improve operational efficiency, eliminate bottlenecks, and optimize heavy haul processes. Identify and implement workflows, systems, and procedures that improve accuracy, productivity, quality control, and efficiency. Encourage team feedback and promote best practices and innovative solutions. Identify operational risks and partner with leadership to strengthen processes and overall performance. Compliance & Professional Standards Ensure compliance with documentation, reporting, audit-readiness, company policies, and applicable regulatory requirements. Maintain accurate operational records and documentation. Demonstrate professionalism, integrity, accountability, and a customer-first mindset. Set a strong example for the team through dependable attendance, ethical decision-making, and consistent leadership. Required Qualifications 5+ years of experience in heavy haul transportation, specialized transportation, or a closely related field. 3+ years of direct supervisory or people-management experience. Proven leadership experience within 3PL, complex logistics, or transportation operations. Strong technical knowledge of oversized/overweight (OS/OW) transportation, specialized equipment, routing, and permitting. Strong understanding of DOT regulations and specialized transportation industry practices. Experience managing complex transportation projects from planning through execution. Strong communication, leadership, organization, and conflict-resolution skills. Ability to operate effectively in a fast-paced environment while managing multiple priorities and deadlines. High school diploma or GED required. Preferred Qualifications Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. PMP certification or equivalent project management experience. Six Sigma or other process-improvement certification. Previous CDL-A driving experience is beneficial but not required. Knowledge of business development principles within the specialized transportation industry. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com. Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.