Scheduler/Receptionist

Job Title: Scheduler/Receptionist

Location: Monmouth Medical Center

Department Name: Cancer Ctr Breast Center

Req #: 0000265022

Status: Hourly

Shift: Day

Pay Range: $18.31 - $21.81 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

The Scheduler/Receptionist is responsible for coordinating and managing patient appointments to support efficient operations and a positive patient experience. You will work closely with patients, physicians, and staff to schedule appointments, maintain accurate patient information, communicate scheduling details, and help ensure patients receive timely and coordinated care.

As Scheduler/Receptionist, a typical day might include the following:

• Scheduling patients in collaboration with the Central Scheduling team utilizing Breast Center guidelines
• Verifying insurance and pre-authorizations have been obtained
• Communicating appointment details with patients and addressing scheduling inquiries
• Maintaining accurate patient information and documentation within the medical records
• Providing courteous, professional customer service while ensuring a positive patient experience

The Scheduler role might be for you if:

• You communicate clearly and compassionately with patients, families and healthcare professionals
• You stay organized and can effectively manage multiple priorities
• You enjoy coordinating schedules and solving challenges
• You are detailed-oriented
• You respond in timely manner to all office and schedule inquiries
• You work collaboratively with team members
• You are comfortable using electronic medical systems, including EPIC

To be considered for this opportunity, you must have a High School diploma or equivalent. Preferably with clerical experience in health care and medical terminology. Knowledgeable with Microsoft Office and proficient computer skills. Familiarity with office equipment such as copier, fax machines. Must demonstrate willingness to learn.

The schedule for this position needs some flexibility, but is generally, Monday 8 am-4:30 pm, Tuesday 10 am-6:30 pm, Weds-Friday 8 am-4:30 pm and rotating Saturdays.