User Experience Designer

Aquent, a leader in talent solutions, is partnering with an innovative technology company at the forefront of connected device experiences. This company is dedicated to creating seamless and intuitive digital interactions that enrich the daily lives of millions. Join a team that values creativity, pushes technological boundaries, and empowers designers to make a tangible impact on customer journeys across a vast and engaged user base.

Are you a seasoned digital designer ready to take ownership of impactful customer experiences? We're seeking a creative powerhouse to define and deliver engaging email and in-app journeys for a leading brand in the connected device space. This is your chance to shape how millions of customers interact with cutting-edge technology, working hands-on to set creative direction, build high-quality work, and leverage AI as a core part of your daily workflow. You'll be instrumental in crafting compelling narratives for seasonal campaigns and always-on marketing, collaborating with an AI-first creative team to deliver exceptional results that resonate with a broad audience and directly influence customer engagement.

What You'll Do

• Design and produce digital marketing email and in-app customer experiences from concept through final delivery, ensuring a consistent and delightful user journey.
• Review AI-generated creative output, identify opportunities for improvement, and apply a rigorous QA lens to ensure the highest quality results.
• Provide visionary creative direction as a senior designer, setting the quality bar for all creative output and guiding design excellence.
• Partner strategically with digital marketing teams to deliver successful seasonal and always-on campaigns that drive customer interaction and loyalty.
• Collaborate effectively with cross-functional internal stakeholders, fostering strong relationships and aligning design efforts with broader business goals.
• Manage your own workload, priorities, and timelines across concurrent campaigns, demonstrating exceptional organizational skills and ensuring timely execution.
• Your time will be dedicated to hands-on design work, critically reviewing AI output and existing product experiences, and actively participating in collaborative meetings that shape the future of connected device interactions.

What You'll Bring

• 8+ years of relevant design experience, encompassing a broad range of digital design disciplines beyond strictly UX.
• Proven AI fluency in a daily production workflow, including generating, directing, and meticulously QA'ing AI output to achieve desired creative outcomes.
• Expert-level proficiency in Figma, demonstrating mastery of design and prototyping tools.
• Strong experience in email design, covering both strategic campaign communications and essential lifecycle messages.
• Demonstrated expertise in in-app customer experience design, creating intuitive and engaging digital pathways.
• Exceptional visual design and UX skills, with a strong emphasis on craft, execution, and delivering polished user interfaces over extensive research.
• A track record of successful marketing campaign delivery from initial concept through to final execution and deployment.
• A relevant degree, certification, or equivalent work history that showcases your design expertise.

Bonus Points If You Have

• In-house design experience, working brand-side within an established design system, contributing to brand consistency and efficiency.
• Experience with marketing for hardware and software products (physical devices plus in-app experiences, such as smart security or wearable technology), understanding the unique challenges of integrated experiences.
• Prior involvement in product launch support, contributing to the successful introduction of new technologies to the market.
• Strong stakeholder management abilities, adept at navigating complex organizational structures and influencing key decision-makers.
• Excellent cross-functional communication and collaboration skills, fostering a positive and productive team environment.
• A proven ability to self-manage across concurrent campaigns with fixed deadlines, consistently delivering high-quality work under pressure.