Personal Service Coordinator/Case Manager II - Bilingual Preferred (3069)

JOB SUMMARY

The Personal Service Coordinator/Case Manager II reports to the PSC Supervisor and Assistant Program Director and is responsible for providing services which will assist individuals in gaining access to Medi-Cal eligibility, medical, social, housing, educational and other services.

ESSENTIAL JOB RESPONSIBILITIES

1. Assist in the accomplishment of the case management plan for mentally ill children, adolescents, and adults under the supervision of the PSC Supervisor by screening, evaluation, and identification of specific case management activities as identified in the individual service plan.
2. Maintain appropriate case recording documentation as per the Rehab option Medi-cal guidelines, case recording and other contract guidelines.
3. Attend weekly staff meetings.
4. Attend weekly supervision meetings with the case manager coordinator in any form that the PSC Supervisor and / or Assistant Program Director directs.
5. Provide effective and thorough feedback to the referring agent for specific cases which have been referred to the program.
6. Provide direct services as outlined in the individual service plan.
7. Refer cases to the appropriate County Department of Mental Health Case Management Services and other appropriate resources as is applicable.
8. Will think and act quickly and efficiently in emergencies.
9. Will drive your personal vehicle or company vehicles on Agency business including picking up, transporting and dropping off persons served.
10. Physical presence at the program is required.

ESSENTIAL JOB REQUIREMENTS

1. Bachelor's degree in social work or counseling in a related field.
2. One (1) year experience working in a similar or related field.
3. Ability to communicate effectively in written and spoken Spanish is preferred.
4. Work effectively with diverse ethnic, religious, socioeconomic and professional group of people.
5. Plan, coordinate and facilitate services for mentally ill children, adolescents, and adults.
6. Screen and evaluate potential persons served for the identification of case management/residential services and other activities.
7. Ability to operate within Electronic Medical Records (EMR) system.
8. Intermediate computer skills in Office 365, Teams, Zoom and other communication/meeting platforms.
9. Possess a valid driver's license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.
10. Ability to pass a pre-employment criminal background check.
11. Ability to pass a pre-employment drug screen, and TB test.

ESSENTIAL JOB REQUIREMENTS FOR BILINGUAL SKILL

1. Communicate effectively in written and spoken Spanish/Hmong/other languages.
2. Ability to communicate effectively with monolingual speaking individuals and families for all clinical purposes, including therapy and assessments.
3. Assist with phone calls for monolingual speaking individuals.
4. Required to provide language translations for treatment staff and Physicians on a periodic basis.
5. Minimal adequate competency in the Spanish language as evidenced by successful passage of the TPOCC Spanish Competency Test.
6. Other translation tasks as required

COMPANY BENEFITS

• Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits
• Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program
• On the job training including paid professional development and career development
• Rewarding work environment with excellent opportunities for career growth
• Meaningful relationships with your co-workers and the individuals we serve
• Family-oriented environment
• Mileage reimbursement for travel

We are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40+), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.

Turning Point of Central California, Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.