Admitting worker-Admitting-Fulltime-Lakewood-Days

UCI Health is one of California's largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includes UCI Health - Orange, UCI Health - Irvine, four Community Network hospitals and a growing network of ambulatory care centers across Orange and Los Angeles counties.

As Orange County's only academic health systems, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region's only American College of Surgeons-verified Level I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association. Powered by UC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County and southeast Los Angeles County through excellence in patient care, research and medical education.

Position Summary:

As an Admitting Representative responsibilities include interviewing
and gathering complete and accurate demographic and insurance information to
complete the registration process efficiently and expeditiously. Obtains authorizations
and collects appropriate monies on cash accounts or accounts identified with deductible
amounts due. Completes the Admitting packets with all appropriate forms for the
department. Obtains appropriate signatures on all registration forms, and scans the
appropriate forms. Completes insurance verification on accounts via data validation or
passport, and breaks down charts for the appropriate departments.

Required Qualifications:

• Previous acute care hospital or related experience

Preferred Qualifications:

• High School diploma or equivalent
• Knowledge in Medical Terminology
• Previous Admitting registration or Business Office experience
• Previous Customer Service experience
• Computer and typing skills

Physical Requirements:

• Hearing and visual acuity
• Manual dexterity to perform keyboard functions
• Able to push wheelchairs
• Able to lift 25 pounds

Technical and Job Specific Skill:

1. Telephone Skills

Must demonstrate hospital telephone etiquette by answering
the phones promptly, courteously and by identifying department and self.
2. Policy/Procedures

Is aware of and follows all hospital and department policies
and procedures.
3. Teamwork

Promotes positive co-worker relationships through teamwork and
cooperation. Understands and supports the needs of individuals in other
departments and promotes conflict resolution. Shares information, work
knowledge and experience with co-workers, physicians, and students in a nonthreatening manner. Offers assistance and promptly responds to requests.
4. Productivity -

Maintains high productivity and performs efficiently regardless of
whether the work volume is high or low. Appropriately prioritizes work activities.
Responds to difficult situations with self-control and a positive attitude. Makes
decisions independently and knows when to ask for assistance. Exercises good
judgement and arrives at sound decisions.
5. Registration -

Interviews patient or patient representative to obtain required
identifying data for all required fields in the registration. Assigns appropriate
rooms, accommodation codes based on the Nurses Station assignment.
Performs transfers and discharges correctly and in a timely manner. Coordinates
telephone contact to physician offices or other facilities to obtain appropriate
orders or authorizations.
6. Ice Single Account -

Reviews all registrations through ICE Single Account for
accuracy before shift ends. Documents pertinent information in the FUS notes
system. Updates all revised information accordingly, FUS, ADT system.
7. Registration Forms -

Obtains all appropriate signatures on all registration
forms, and witnesses those forms appropriately. Completes the MSP form in the
system as applicable for all Medicare patients. Hands out the Admission packet
to all patients who are admissions or 23:59 patients prior to them going to the
floor.
8. Cash Accounts -

Make all attempts to collect any monies due (i.e., copays,
deductibles, flat rates, etc...) Alerts appropriate personnel (Financial Counselor)
of cash accounts or pending Medi-cal to ensure the proper follow-up information
is obtained and financial arrangements have been made. Obtains a deposit on all
Cash accounts. A face sheet is given to the financial counselor for follow-up.
Document in FUS notes by using RRDEP any collections or attempts.
9. Cash Drawer Policy -

Adheres to proper cash collections, cash drawer, cash
sheet, and receipt policy in accordance to the Hospital Policy. Performs Cash In
and Out policy and procedures at the beginning and end of each shift. Assigned
person holds the cash drawer key at all times during their shift, and is
responsible for the monies in that drawer while Cashed In, until the next shift
arrives.
10. Training -

Assists in the training of all new personnel and cross trains in PBX
and in the Admitting department to effectively cover for breaks and lunches in
PBX, and becomes efficient at assigning beds with correct accommodation
codes and performing updates in ICE Single Account.
11. Distributing and Copying -

Distribute all registration paperwork to the
appropriate departments in a timely manner. Coordinate with HIS, RBO, Ancillary
departments and Case Management.
12. Performs any other duties or responsibilities, which may be assigned

Total Rewards

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m.