Work Location
On-Site
Overview
Are you looking for a career with premium benefitsand the potential for growth? At Keefe Group, a TKC Holdings Company, we've created somethingspecial, a better place to work and grow. Manyemployees start just expecting a paycheck but end upwith a rewarding career. We provide exceptionaltraining and a clear career path. We are proud to be a military and veteran friendly employer.
About This Position
The Operations Manager-Shipping ensure that orders are picked, scanned and shipped in both a timely and accurate manner. Also, make recommendations for improvement in the before-mentioned areas. Essential Functions, Duties, and Responsibilities
- Hires, orients, trains and issues corrective action (when applicable) to team members.
- Review and approve payroll on a weekly basis.
- Respond to customer service inquiries.
- Manage the open order report, ensuring that this report is kept current.
- Prioritize pick tickets according to requested ship dates, cancel dates and required customer satisfaction levels.
- Ensure that picking and shipping areas are kept in a neat and organized fashion.
- Participate in the development of procedures that will improve and maintain picking and shipping accuracy.
- Develop best practices for picking, scanning and shipping.
- Assist in maintaining an accurate picking zone by monitoring product usage and recommending changes to the picking area.
- Order supplies as needed in areas of responsibility.
- Manage the back order report and ensure that all back orders are shipped as product becomes available.
- Complete miscellaneous projects as assigned by Warehouse Manager.
- Direct the daily activities of each report in order to maximize efficiency.
- Perform performance evaluations for all direct reports on an annual basis.
- Communicate expectations to all direct reports, and monitor those expectations versus actual performance. Employees should be provided feedback on at least a weekly basis.
- Determine staffing requirements by analyzing the average number of cartons received per day and the number of cartons that can be processed /day per person. Communicate those needs to the Distribution Center Manager.
- Motivate employees to perform job functions, as well as meet departmental and organizational goals.
- Work with Distribution Center Manager to develop job descriptions for all direct reports.
- Take pride in your surroundings by helping maintain a clean workspace.
- Other duties as determined by the needs of the business.
What You'll Need
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Ability to use various software programs including, but not limited to Microsoft Excel, Microsoft Word, Macola and Microsoft Outlook.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to communicate and work in a team oriented atmosphere.
Benefits
We care about our employees and offer benefits that support your health, finances, and career growth. Medical, Dental & Vision Insurance DailyPay - Work Today, Get Paid Today 401(k) Retirement Plan with Company Match Paid Time Off (PTO) Tuition Reimbursement Paid Training Career Advancement Opportunities Life Insurance & AD&D Coverage Voluntary Benefits including Short-Term Disability, Long-Term Disability, Critical Illness, Accident Coverage, and more.
EEO Statement
Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities. We maintain a drug-free workplace. A copy of our Privacy Policy and CA Employee Privacy Notice can be found here:https://tkcholdings.com/privacy-policy-108
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