Imaging Service Engineer 2

Imaging Service Engineer 2 (ISE)

Sign On Bonus Offered

Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.

Sodexo's growing Healthcare Technology Management Division is seeking solution-oriented candidates who excel at customer service with a proven success as an Imaging Service Engineer (ISE 2) to support our Healthcare Technology Team with NorthShore University Health System at Skokie Hospital located in Skokie, IL.

The main role of the position will be to ensure all related diagnostic imaging medical equipment is maintained in a quality and timely manner. The ideal candidate will have outstanding customer service and communications skill as well as a strong technical skills and commitment to deliver excellent repair service in an expedient manner.

The ISE for this role will possess:

experience repairing, maintaining and calibrating medical imaging devices possibly including x-ray, Cath Lab, CT, Nuc Med, Ultrasound, C-Arms, and some MRI preferred
• multi-vendor/ OEM expereince as well as multi-modality.
• experience in a hospital or healthcare setting;
• ability to make decisions regarding troubleshooting and repairing medical imaging devices;
• excellent communication, customer service and time management skills;
• Ability to participate in on-call rotation schedule as required.

Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment at Sodexo, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.

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Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal, and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance ... every day.

Inspect, troubleshoot, repair, maintain, and calibrate a broad range of basic diagnostic imaging and/or therapeutic radiation equipment, devices, system, and instruments. Interact on a routine basis with other clinical health providers in the identification of technology-based problems and solution development.
Key Duties
-Inspect, maintain, repair and calibrate equipment and systems
-Ensures regulatory compliance
-Provides advanced support of equipment for direct patient care
-Interacts on a routine basis with clinical health providers in the identification of technology based problems and solutions
-Solves organization-level customer service issues and complaints
-Preparing required documentation and reports
-Demonstrates a safety mindset
-Financial responsibility for purchasing parts and service
-Develops staff by teaching and mentoring others

Basic Education Requirement - Associate's Degree (or equivalent experience) in electronic, biomedical engineering or a discipline geared toward managing maintaining and repairing clinical equipment within a healthcare environment

Basic Functional Experience - 5 years of imaging equipment repair and maintenance within a healthcare environment and/or entry level of formalized training and/or equivalent military training

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.