Sr. Technical Product Marketing Manager, AI and AgenticOps

Meet the Team

Cisco Networking is transforming how customers operate increasingly complex, distributed infrastructure in the AI era. Our product marketing organization connects Cisco's technology innovation with the real-world priorities of network operators, IT leaders, partners, and customers.

We work across product management, engineering, sales, customer experience, communications, and field marketing to turn technical capabilities into differentiated stories, practical use cases, and successful go-to-market programs. The team is highly collaborative, technically curious, and focused on helping customers understand not only what Cisco is building, but how it improves their day-to-day operations and business outcomes.

Your Impact

As the Sr. Technical Product Marketing Manager for AI and AgenticOps, you will be the critical bridge connecting Cisco's AgenticOps and AI Canvas strategy to the day-to-day realities of modern network operations. Leveraging hands-on practitioner expertise across CLI, Cisco Catalyst Center, cloud-managed dashboards, and observability platforms, you will translate complex AI capabilities into technically credible technical positioning, build compelling demonstrations and dashboards, and create real-world use cases. In this role, you will define how customers, partners, and industry analysts understand the transition from traditional network management to governed, agent-powered operations-establishing Cisco as the undisputed authority in AI-driven networking while serving as a trusted technical advisor across our Workplace Networking teams.

Key Impact Areas & Responsibilities

• Hands-On Technical Demos & Collateral: Build and deliver technically rigorous product demonstrations, solution guides, white papers, and technical videos, that illustrate how Cisco AI operates seamlessly across networking, security, and observability environments. The key success factor is an understanding of networking operations team's day to day job, combined with the ability to build dashboards with Cisco products that illustrate value to the user.
• Technical Strategy & Value Positioning: Define the technical product marketing strategy for Cisco AgenticOps and AI Canvas, translating complex architectural capabilities into clear, differentiated narratives and practitioner-focused use cases (such as automated troubleshooting, root-cause analysis, and cross-domain remediation).
• Product & Engineering Validation: Partner directly with product management and engineering to validate product claims, ground launch narratives in technical evidence, and ensure outward messaging accurately reflects roadmap realities and customer proof points.
• Global Field & Partner Enablement: Equip sales teams, channel partners, and technical advocates with battlecards, competitive differentiation, discovery frameworks, and role-based conversation guides to accelerate enterprise adoption and pipeline growth.
• Market Evangelism & Technical Thought Leadership: Serve as a primary technical spokesperson for AgenticOps at Cisco Live, analyst briefings, webinars, and customer executive forums, while actively channeling direct practitioner feedback back into product strategy.
• Competitive Intelligence & Performance Metrics: Monitor competing AI-ops and network management solutions to sharpen Cisco's competitive edge and measure technical marketing impact through content engagement, field adoption, and market perception.

Minimum Qualifications

• Experience with multi-domain networking architectures such as Campus, Data Center, Cloud or similar and operational workflows using enterprise management observability tools such as Splunk, Meraki or similar.
• Experience translating complex software architectures and AI capabilities into compelling technical messaging, practitioner use cases, white papers, and/or interactive demonstrations.
• Experience with building network and security related dashboards, specifically using ThousandEyes, Splunk, and/or other observability products.
• Technical presentation skills across network practitioners, enterprise customers, industry analysts, and/or executive leadership.
• Experience driving technical marketing initiatives across matrixed product management, engineering, and/or go-to-market teams.
• Bachelors and 8+ years of related experience, or Masters and 6+ years of related experience.

Preferred Qualifications

• Extensive experience telling the Networking Product Story through demonstrations to customers in presales situations.
• Demonstrated ability to develop practitioner-level use cases and connect them to executive outcomes such as operational efficiency, resilience, risk reduction, and workforce productivity.
• Ability to form well-supported perspectives, influence without direct authority, and operate effectively in a rapidly evolving market.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.