BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world's largest organizations so they can seize a competitive advantage.
We are looking for a
Principal AI-First Product Manager to join the BMC AMI Platform team. In this role, you will define and drive the product strategy for shared AI and agentic capabilities that enable AMI product teams to deliver intelligent, connected workflows across mainframe operations, data, development, and security.
This is a high-profile product leadership role for someone who can move fluently between customer problems, AI technology, platform strategy, commercial outcomes, and delivery execution. You will turn emerging capabilities in generative AI and agentic systems into differentiated, trustworthy products that customers can adopt in mission-critical environments.
Your first-year mission is to establish reusable, trustworthy agentic capabilities across AMI and prove customer adoption through design partners, measurable task outcomes, and scalable product patterns.
What you will own
- Define a clear product vision, strategy, roadmap, and investment thesis connecting AMI Platform AI capabilities to customer outcomes and portfolio growth.
- Lead discovery with mainframe leaders, practitioners, enterprise AI stakeholders, and strategic design partners; convert evidence into validated problems, requirements, and differentiated product bets.
- Shape AI-native and agentic experiences, including assistants, specialized agents, coordinated workflows, tool use, knowledge grounding, and cross-domain orchestration.
- Partner with Engineering, Architecture, UX, AI Engineering, Data Science, Quality and Evaluation, Security, SRE, Legal, and portfolio product teams to make sound tradeoffs and deliver scalable platform capabilities.
- Own a portfolio of customer problems and use cases, prioritized by customer value, strategic differentiation, feasibility, reusable platform leverage, risk, and business impact.
- Define measurable success across user value, agent and task success, evaluation quality, trust, adoption, retention, latency, reliability, cost, and business impact.
- Set product requirements for evaluation, guardrails, governance, RBAC, audit, observability, explainability, data privacy, and human-in-the-loop controls for enterprise and regulated environments.
- Drive 0-to-1 and MVP development using disciplined hypotheses, prototypes, customer evaluations, design partners, and evidence-based decisions, then scale successful patterns across products and customers.
- Balance common platform capabilities with domain-specific needs, avoiding one-off solutions while creating practical paths to customer value.
- Develop business cases, competitive analysis, packaging and pricing recommendations, launch plans, field enablement, and adoption programs for new AI capabilities.
- Represent the product strategy with executives, customers, analysts, partners, Sales, and Customer Success using clear, credible, and defensible narratives.
- Raise the bar for AI-first product management practices and mentor product managers through frameworks, coaching, and example.
Must-have experience
- 8+ years of product-management experience in enterprise software, with principal-level evidence of setting strategy and delivering complex products across multiple teams or product areas.
- Direct ownership of an AI-enabled product or major capability from discovery through production launch, adoption, and iteration. Experience with generative AI or agentic AI is strongly preferred and practical agentic product experience is required for this role.
- Strong working knowledge of LLM-based systems, RAG and knowledge grounding, agents and tool use, orchestration, evaluation, observability, safety, latency, and AI cost and performance tradeoffs.
- Previous experience in a technical role, such as architect, software developer, QA engineer, data scientist, technical product manager, or a similarly hands-on role.
- Understanding of how data quality, permissions, metadata, telemetry, and knowledge architecture affect AI product outcomes.
- Track record of translating ambiguous customer problems and emerging technologies into product strategy, roadmaps, product requirements, and measurable outcomes.
- Experience leading 0-to-1 products or major capabilities through discovery, MVP, production readiness, launch, adoption, and evidence-based iteration.
- Excellent customer discovery, analytical, prioritization, executive communication, and cross-functional leadership skills.
- Ability to influence Engineering, Architecture, UX, Security, Legal, GTM, and senior leaders without formal authority.
- Strong commercial judgment, including business cases, market and competitive analysis, packaging, pricing inputs, launch, and adoption planning.
- Comfort operating in mission-critical enterprise environments where trust, security, deployment flexibility, backward compatibility, and operational rigor matter.
- Bachelor's degree or equivalent practical experience in a relevant field.
Nice-to-have experience
- Mainframe operations, observability, automation, database and data management, security, DevX, or enterprise infrastructure.
- Platform APIs, integration ecosystems, MCP-based capabilities, agent-to-tool contracts, or extensible developer platforms.
- Hybrid, on-premises, OpenShift, and cloud deployment models, including regulated or air-gapped environments.
- Enterprise AI governance, responsible AI, model risk, compliance, or human-in-the-loop product design.
- Hands-on prototyping of AI workflows using prompts, agent frameworks, APIs, low-code tools, or lightweight scripting.
- Experience working with design partners, analysts, strategic customers, and global go-to-market teams.
How success will be measured
- A clear AI and agentic platform strategy adopted across AMI product teams.
- Validated customer problems and design-partner evidence leading to focused product investments.
- Reusable capabilities consumed by multiple AMI products and customer workflows.
- Measurable task success, quality, trust, adoption, reliability, latency, cost, and customer value.
- Production-ready capabilities that meet governance, security, evaluation, audit, and human-oversight requirements.
- Credible commercialization, launch, enablement, and adoption outcomes.
Our commitment to you! BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $175,800 - $293,000
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BMC Software, Inc
$175,800 - $293,000
Nov 08, 2026